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Helio users experiencing SMS/MMS outage when sending message to T-mobile USA customers

October 27, 2007 by Dusan Belic - 33 Comments

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Helio users experiencing SMS/MMS outage when sending message to T-mobile USA customersIf you happen to use Helio’s service and have friends on T-Mobile, you’ve probably noticed problems when trying to send them SMS or MMS. According to our source who’s on Helio, there’s no problems when receiving messages. However, when he tries to send them, the message is either delayed for hours (sometimes even days) or never sent at all.

Naturally, he contacted Helio’s tech support which confirmed the problem, but haven’t actually promised to fix it. Now, this wouldn’t be an issue if Helio would just remove the claim from their website that they support T-Mobile for messaging…

I’m curious to hear from you guys and gals. Is anyone using Helio have experienced any similar problems?

(Thanks John for the heads-up)

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