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BWI Airport uses Twitter to update @travelers

March 4, 2009 by Will Park - Leave a Comment

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It’s official. This Twitter thing is getting big. bwi-twitter

The once-obscure micro-blogging, social networking, me-centric service known as Twitter is really catching on in the mainstream. While many modern airports are working to bring cellphone-based electronic boarding passes into mainstream use, the next big thing in air travel might just be getting airports on Twitter. Case in point, Baltimore-Washington International (BWI) Airport is using Twitter to keep rushed travelers up to date with any potential travel-delays or parking nightmares.

In a world where just about everyone is connected to the mobile web through their cellphones, it makes sense for a busy international airport to leverage Twitter’s efficient alert-style service to send out updates in almost real-time. With 5 million users, and growing, Twitter’s user-base is nothing to scoff at – and definitely a force worth embracing. Twitter users need only “Follow” @BWI to get updates on airport and flight status.

“Modern travelers are sophisticated and tech savvy,” said Timothy L. Campbell, Maryland Aviation Administration Executive Director. “Twitter is another tool that will allow BWI Marshall Airport to provide timely information to travelers.”

It seems that the perfect modern airport these days will host international flights, allow mobile phones-as-boarding-passes, have ample power outlets and will post travel information updates via Twitter. What else would your perfect airport have?

[Via: BizJournal]

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