President Trump’s cell phone company Trump Mobile is exposing customer data online, including mailing addresses and email addresses, according to reports from YouTubers who bought the company’s phones.
Two popular YouTubers, Coffeezilla and penguinz0, said Tuesday they were contacted by a security researcher who found their personal information exposed online. Both had ordered Trump Mobile’s gold-colored T1 smartphone out of curiosity rather than political support.
“I know that because sadly I am one of those customers whose mailing address, email address, you know, everything short of credit card number is being leaked,” said Coffeezilla, who is known for investigating crypto scams. “Do not order on trumpmobile.com unless you’re ready for your information to be leaked. It’s basically that bad.”
The researcher who discovered the breach shared the YouTubers’ personal information with them to prove the leak was real. The person told them they couldn’t reach anyone at Trump Mobile to report the issue. “All of us have been met with radio silence,” penguinz0 said.
Both YouTubers refused to explain how the data could be accessed, saying it was too easy and the information remains available online. Trump Mobile did not respond to TechCrunch’s request for comment.
This data breach affects what appears to be a much smaller customer base than initially expected. Based on unique IDs in the leaked data, Coffeezilla estimated only 30,000 people actually ordered the phone. That’s far below the 590,000 preorders the company claimed last year, which would have generated $59 million in $100 deposits.
The leak adds to Trump Mobile’s troubled history since its launch. The company originally promised a “Made in the USA” phone, but marketing materials now say the device was “designed with American values in mind” and “shaped by American innovation” after NBC News reporters examined the actual product nine months after its scheduled delivery.
The phone itself has drawn criticism for multiple issues:
- An American flag graphic with only 11 stripes instead of 13
- Strong resemblance to a two-year-old HTC phone, suggesting it may be a rebranded device
- Website ordering problems that charged incorrect amounts
- Significant delays in delivery
Data breaches at smaller companies often go unaddressed for longer periods because they lack dedicated security teams and incident response procedures. The fact that Trump Mobile hasn’t responded to reports about the breach or media inquiries suggests customers’ personal information may remain exposed indefinitely.
For customers affected by this breach, security experts typically recommend monitoring credit reports and being cautious of phishing emails that might use the leaked personal information to appear legitimate.