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In a recently conducted study by J.D. Power & Associates, Sony Ericsson achieved the highest rankings in satisfying customers who have owned their current mobile phone for less than two years. The J.D. Power and Associates 2006 U.S. Wireless Mobile Phone Evaluation Study measures customers’ satisfaction with their wireless handsets based on five key performance factors (in order of importance): physical design (24%); operation (22%); features (20%); handset durability (19%); and battery function (15%). Sony Ericsson received the highest ratings from customers in handset durability, and also performs particularly well in features and battery functionality.
In a separate news, according to Reuters, the company is planning to introduce its “Ai” ultra-slim RAZR-like model in early 2007. The rumors are that the future phone will have a Walkman badge. Now, if they add a spice of smartness (i.e. Symbian) in it, I’m all in. 
About The Author
Stefan Constantinescu
Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.
