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Darla says customers need to be educated about S60, but whose responsibility is that?

Categories: Ideas and rants
By: , IntoMobile
Thursday, December 28th, 2006 at 3:38 PM

S60
Darla Mack says the people need to be informed when it comes to S60

I’ll be first to bring it up in this discussion, and I don’t care what people think, but the majority of American consumers are dumb. They like the RAZR because of how thin it is, not because it can do X, Y and Z.

Ask them what operating system the run on their home computer and I bet you’ll here "Microsoft" or even "Windows"

Ask them what TV they have and they’ll tell you it was the one on sale at Best Buy

Point I’m trying to make is yes S60 is a wicked operating system, and competent people know about S60 vs Palm vs WinMo, but do you really think anyone cares what OS their phone runs? More importantly, say people do start caring about what OS they have on their device, whose responsibility is it to educate the consumer?

Have you seen the commercials for the Blackjack, and Motorola Q? They don’t talk about Windows Mobile, they talk about the life changing experience of having such a powerful device.

Nokia can start informing people about its products, but watch peoples interest drop like a rock when they find out the price of something like a Nokia N93. Carriers either don’t or offer old Nokia models. They try to offer you a phone for free, after signing away your soul for 2 years of course, and that’s something that appeals to the majority of Americans.

The American telecommunications needs a swift kick in the ass because think of how much it costs to open up one of those Cingular or T-Mobile stores. Think about how many employees get paid weekly working in said communist camps. Handset manufactures need to drop their relationship with carriers like Britney dropped Kevin, stat!

A carrier should sell service and leave the handset sales to handset manufactures, who in turn can do a MUCH better job informing their consumers about what their phones can do.

About The Author

Stefan Constantinescu

Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.

  • Rex

    I feel your pain..even yesterday I’d commented on this, when you’d said about operators acting as pure service providers.
    MOVE TO INDIA! :D

  • Stefan Constantinescu

    Rex that isn’t such a bad idea. The food is AMAZING the culture is rich the economy is booming I love Bollywood movies and the music is great too.

    I do plan on visiting India before I die but right now I’m just a broke college student. Besides my short term goal right now is to finish my degree, get a masters on top of that, and then see about moving to Europe!