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I’m no longer in trouble!

Categories: Blog Updates
By: , IntoMobile
Tuesday, May 29th, 2007 at 11:39 AM

Huge thanks to Lucy Nichols, Director of Brand Protection in the Intellectual Property Rights Department at Nokia!

Lucy took the time to give me a call from her hotel room in Beijing and apologize for the letter that Darby & Darby sent me. The person handling the complaint was new and apparently unaware of the proper procedures. It was all a huge misunderstanding.

I’m delighted to tell you that Darby & Darby will stop pursuing their case!

My day has officially been made.

I’m infatuated even more with Nokia as a company now since they went out of their way to make things right. An email would not have had the same effect as an actual human being giving me a call and letting me know that everything was going to be OK and what happened was a mistake.

Respect, Honor, I can’t think of the right word to express my feelings right now.

Thank you.

Update: Robert Weisbein from Darby & Darby just called me; our conversation was similar in nature to the one I previously had today with Lucy. Thank you for apologizing Robert, I know you were just doing your job.

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About The Author

Stefan Constantinescu

Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.

  • R2

    Great news, I’m happy for you! Now keep the addy for any future needs.. ;)

  • Darla

    Excellent!!! I know a long awaited exhale is coming, lol.

  • 7amo0o000o0oo0o0o0od

    Maybe nokia are closer than you think to offering you a job

  • Vaibhav Sharma

    That really puts things in the right prespective! Great!

  • Alessandro

    Ciao Stefan,

    that’s great and it’s also great that Nokia gave you a phone call!
    Alessandro

  • calin

    Buna treaba

  • dr.pratik

    good that you are out of trouble.now i hope you dont have troubles like this in future.best of luck.

  • Hakeem

    Oh cool! I love ringnokia!

  • JaXX

    Well, “Doing your job”… It’s cool they call you instead of sending a steril mail, but I honestly think that instead of transmitting the complaint, they could have honoured their duty of “council” (is it the word in english ?) and before sueing you, they should have filtered and tell nokia “M. Constantinescu seams to have only transmitted information obtained from another website”… All this has been a bit to far and it could have been cooled down at various steps… imho…

    Cheers :-)

  • Dimilaz

    Nokia is watching you…