Alltel launches Alltel Hue by Samsung

Dusan Belic

Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.

• BOB

  My Alltel Hue’s Blutooth doesn’t work and I just got it!

• SARA

  I have an Alltel Hue and I LOVE IT I would never be as happy as i am without it

  THANK YOU ALLTEL

• Amber

  I LOVE THIS PHONE! Best phone I’ve ever had! (can’t wait for more faceplates to come out!)

• Shannon

  AS soon as i saw this phone i was like…..yes finally a phone that can do everything and even change colors. i love this phone and highly recommend it. music player, changeable face plates, Got bluetooth everything, and my personal favorite it has the mini sd slot for the extra memory. i bought the 1g sd to hold all my songs, pics, and videos.

• lost

  Can anyone tell me who owns this particular phone why when I record songs on this phone I can’t seem to make it a ring tone. Am I doing something wrong?

• Cristina

  I just bought this phone the other day… Its awesome

• Dianna

  I have had this phone since the end of summer, and i love it it is so cute and i like how much u can personalize it.

• Ali

  I absolutely LOVE this phone! Not only does it have some amazing features, it gets great service. I love how it changes colors, I already bought a new pink faceplate and I have only had the phone for a week. I reccommend this phone over any.

• Crystal

  Does anyone know how to transfer photos from this phone to the computer? They sold me the Jump music kit, saying that I could use that to transfer photos but darned if I can figure out how. I hook the phone to the computer with the phone USB cable, but the computer does not recognize the phone.
  Crystal

• BlueButta

  to lost:try sendin the song u recorb 2 yourself in a pic message and then save the sound

• alltel helpr boii

  well the best thing to do if you cant transfer photos is you can get a Micro SD card then you get the micro sd adapter also and then you move all your pics to the cards memory then plug in the micro sd to your computer then you can have all ur pics on the computer… if any one needs help call for Alltel helpr boii… thx:)

• alltel helpr boii

  i know about alot of alltel phones… just ask anything you want… i have an alltel hue and i love it and i know all about it… just call for Alltel helpr boii

• alltel helpr boii

  … sorry… i am just waiting for ppl to have questions

• Foxygirl

  I have a question. I do have the card for the Hue. HOWEVER how do you transfer files between phones with BLUETOOTH. I have been searching everywhere on how to take a photo and bluetooth it to another phone. Please answer this question for me.

• javondp

  I have a question… i have the hue for alltel prepaid and for some reason it just randomly stopped making incoming nd outcoming calls… what u got for me

• Woody7

  Question- On the external display-
  When I get a phone call on the Samsung Hue, the Callers name (or number) shows up, but then it switches to the town the phone is registered in. I hate that. How can I change it?

• anna

  i just bought this phone today, and it’s already turned off like 3 times randomly i love it other than that, and btw, do i have to have one of them memory cards? b/c i’ve tried to take some pictures, and it says i don’t have enough memory… help! :[

• Nicole

  How do you get to the music that you put on your SD card with the Alltel Hue?

• Terrie

  My daughter just got this phone, loves it except for one thing. Bluetooth!! Her friends have bluetooth on their phones but don’t seem to be able to send her anything. We have bluetooth on the laptop at home and though they can find each other they can’t seem to send anything to each other. I am the first to say that I have no clue. Where does one find out how to run this. The manual doesn’t say much other than they have to see each other. It doesn’t even cover the security code issue, though it was simple to Google. Bluetooth please anyone???

• adam

  I have the alltel hue and bought the 2gb MicroSD card. When i put the card in the computer and transfer songs they work fine on the phone but i hate taking the card in and out every time i want to do it. I bought the USB cable and the computer installs software but Jump Music wont recognize it and i cant see phone on My computer…am i doing something wrong??????

• adam

  I also have a bluetooth problem….i used it on my old phone fine but cannot seem to get this phone to recognize the bluetooth headset

• sara*

  i got the hue for x-mas im loving it but wen i put mp-3s on my sd memory card and transfer them to my fone my fone wont reconise the and i am desparet for some music.

• sara*

  also i questiion the ranom power off it will just turn off randomly ven when im wirting a txt u wuld thnk that it wuld save as a draft

• D Phillips

  I bought a sd micro card for my hue but I have the songs downloaded on the card. I put the card in my phone but the music doesn’t show up. I put the card in my friends LG and it works on hers. Also can u make these songs into a ring tone. Need help!

• Dylan

  I bought the 2 gb micro sd card and the adapter. i put a good 150 songs on it and then put it in my hue. then as i was going through the songs it randomly shut-off. No problem since it happens all the time. but then it may become a problem when IT WON’T TURN BACK ON!!! I tried taking out the sd card. no. i tried taking out and re-inserting the battery. no. Then i tried my friend’s hue’s battery. no. Then i tried his sd card. no. all the songs work fine on his phone. and because im so cheap i didn’t care to pay the $5 a month for insurance.

• tommy boy

  You need to format the Micro SD with the phone before adding music, it needs to have a folder for pics, one for movies, and another for videos. My phone does the power off thing too, ALOT, especially with certain songs. I also can’t make my phone work with certain other phones, like a Motorola KRZR to send me a picture or song.

• explorer

  my phone says that it does not support ringtones what does this mean?and how do you use bluetooth

• frogseatgrass

  where is the alltelhelprboii with answers to the bluetooth problems? he posted three messages over a time period of six minutes on march 1st (90+ days ago) and hasn’t been around since.

  hey alltelhelprboii: where the hell are you and why haven’t you answered any of these questions about the POS bluetooth device on this phone?!?

• t0lst0y

  Have a Hue, just bought an SD card. I can upload music onto it and have the Hue play music. However, when I try to transfer photos from the Hue memory to the SD memory, it says the SD card has no space. Can’t take pictures and save them straight to the SD card either. Any suggestions?

• Tizzo

  YOu must format the micro SD card using the phone itself, not your computer. There is a “format card” selection under settings on the phone. use that to format the card first. The Hue will make a folder for “videos”, “pictures”, and “music” on the memory card .It needs to do this so the phone is able to read the micro SD card. Then proceed to remove the Micro SD card from the phone, put it in the SD adapter and then into your computer. From there, download any “photo”, “video” or “music” files from your computer to the Micro SD card. Then insert it into your phone. From there go to “Multimedia” on your Hue’s menu, select music, videos or pictures and from there press the right soft key or options button to access options for applying music on the card to ringtones etc… As for bluetooth, You obviously need a bluetooth device to connect to(HA-HA). Next go to “tools” on your Hue’s menu and select bluetooth. From there, turn on the bluetooth on your Hue (there is a prompt to do so and turn on your other bluetooth device. On the bluetooth settings option on the Hue, select “discovery mode” and turn to “on”. This will allow all bluetooth devices in the vicinity to “see” your Hue and for your Hue to see it. From there it is pretty much all automatic. You can follow the same procedure to send info from one Hue to another Hue or to any other bluetooth phone. I have a bluetooth stereo system/video player in my car and I can send all my music, photos and videos from my Hue to my radio and in stereo sound to all 4 speakers. The key is both bluetooth devices have to have the same pairing code. If the pairing code for your bluetooth headset is “1234″, then when the Hue asks you for the pairing code put in “1234″. Same is true for anybody elses phone. You’ll need to ask them for there “pairing code” before you can tranfer anything.
  Any other questions?

• Terrie

  Hey Tizzo

  I don’t have the same options that you have apparently. When I go to multimedia, music player, I find my music saved on the SD, but my options are only “mark all”, “remove”, “properties” and “player settings”, none of which allow me to move that little piece of music anywhere near a ringtone file. Any ideas how to get that little piece of music to a ringtone. I have tried mp3, MID and audacity file….. bitpim can’t find it either.

• Heidi

  yea mine is the same way i have the music on the card but i cant set it as a ringtone help!!!

• Andie

  WTH?! I love this phone…but geez! I went to myxertones.com to try to get some free ringtones, as I had quite a few on my old phone. It keeps saying that my phone doesn’t support ringtones. I just want something personal!!!

• John

  The bluetooth is awfull on this phone cannot transfer pics to computer.Because alltel disabled the option to transfer via bluetooth.jee thx alltel. another 30 dollars wasted on bluetooth dongle.before i figured that out,yes u can get them to pair,But pc sees no flders on phone worthless.Back to my old nokia.

• THERUDE

  Yea, what the heck. I’ve decided you are not allowed to set an mp3 to a ringtone.

  Which is GAY

• Woody7

  How can you set mp3′s as a ringtone? Someone must know how to get around alltels stupid blocks.

• Terrie

  Seems to me Alltel intentionally misled the public by stating this phone has bluetooth capabilities, when it has been crippled for what the majority of the public would like to use it for, such as ringtones, transferring files. Seem to me that is illegal, called misrepresentation. I would love to see a class action. After all, when I buy a car with a radio, I assume it works. When I buy a steak at the store, I assume it is beef. When I buy a hamburger at McD’s, I assume it has a bun. Guess that is what I get for assuming bluetooth works (Ass u me). We know how the saying goes. It will be the last phone I buy from Alltel simply because they misrepresented what they are selling as being fully functional when it was crippled. I hear mine whimpering now, maybe I should just shoot it and be done.

• Raidium

  Well then, I guess it is a good thing that Alltel won’t be a problem for much longer, huh? It’s reasons like that which put the carrier in such a state of debt in the first place. I’m still not a fan of Verizon Wireless but then again… I am a Sprint Customer. lol.

• Kev

  Just got my Hue…Yay and Ney!
  Bluetooth services available are “send cards and connect to serial port”…PERIOD.
  No SD card yet but not expecting much there once I have one judging by all the hassles everyone has.
  Been extremely disappointed with Alltel and have had it up to my neck with them.
  Die a quick and uneventful death ALLTEL and let us forget your incompetence’s and mass rip-offs

• ncbeachlady

  I’d like to know if it’s possible to block my number on outgoing calls? IF so How

• SuperStuff

  I downloaded the Alltel Music Connect software from Alltel, got me cheap USB cable off eBay, formatted the microSD card in the phone, and got ready to download my tunes to the phone. I was able to scan all my mp3 files into Alltel Music Connect and select them for transfer to the Hue. My problem is when I go into Multimedia/Music Player/Library it doesn’t list the artist and albums correctly. Why have lists for Artists & Albums if your not going to be able to read that information from the mp3 files.

• SuperStuff

  Found a solution for Artists & Albums on my Alltel Hue. The Alltel tech support were clueless on how to get this to work, but I eventually figured it out. In iTunes I needed to select all my music and select convert ID3 tags to version 2.3 and it would transfer over with the correct titles.

  My next problem is to figure out how to get the album art to display and lyrics. It’s quite possible that if I had converted to a different version of ID3 tags I can probably get album covers & lyrics. I’ll have to try a different program for lyrics because iTunes doesn’t do that as far as I can tell.

• andrew

  the update will not connect to server how cand i get an up date

• Marie

  When this phone came out, i wanted it but i knew i would never get it. when my parents bought a cell, this was the one they chose for me! i was exstatic! my phone is now pink, but i have the green plate too.

• MariMump

  To: ncbeachlady

  To block your number on an outgoing call,
  dial star-67 before the number:
  *67 and the number (Example: *675015551212)
  and then press “send”.

  It will display as “private call” on the other person’s phone.

• GameFreak4433

  Hey. I’m having trouble with my Hue’s Music Player. Most of the songs are named weird things like yp( and yp=.
  Additionally, there are only 4 options on the songs: Mark All, Remove, Properties, and Player Settings.
  I cannot set the songs as ringtones, which annoys me. Also, what files can the music player use? can it use midis? I have a 2gb microSD, so thats not a problem.
  Aditionally, i cannot update the software.
  Finally, can you put song files (specifically midis) on to the phone itself, or any other file for that fact? i tried bluetooth, but it’s gay.

  THANKS IN ADVANCE!!!

• britt

  i have too many problems with this phone! I shuts off randomly. bluetooth does not let me send things or recieve things from other people. i bought a memory card for my phone and transfered music to it and now when i try to play the songs, there is nothing there. and they are even mp3 files! like wtf?

• beca

  My daughter and I both have this phone and both of us have issues with writing to the micro sd card. When we take pictures and write to card 2 out of 5 pics will store successfully. the other 3 will lock up the phone completely requiring a reboot. song files do not play loud enough to hear, even with the volume maxed. I am also disappointed with the bluetooth and hope someone can come up with a hack code to remove the alltel restrictions. My phone has randomply just shut off in the middle of calls. I should have picked another phone. My old razr v3c was easier to work with. I regret getting into a new 2 year contract with this phone. It wasnt worth it.

• beca

  On a good note… I found a work around for getting my mp3 sogs to play as a ringtone. I bluetooth into my old razr that I gave to my son and move the songs to his phone. they need to be 30 seconds so it took some editing on my part. Once I moved the songs to his phone via blue tooth, he sent us a text with the song attatched. You can also have other people send you short song files in a text and it will allow you to use it as a ring tone.. has to be under 30 seconds though.

• SuperStuff

  Make sure you format your microSD card in the Hue phone for it to work properly for storing files. I think if you make the songs midi files they will play on the phone.

  I think my house is on the edge of tower coverage causing the external display to cycle on alot at home. This causes the battery to discharge faster than you would expect.

• Ej

  ok well i just bought this phone less then 2 days ago and i can assure you i will be sending it back…they call this phone flexible which is far fetched. I wanted ringtones so i added internet to my phone , and they offer you a 5.99 a month but it uses your minutes so i got the 9.99 a month which wasnt a problem, but i had no idea that you cant really use the internet because you cant download anything but what they want you to pay for…SO IF YOU WANT THIS PHONE DONT PLAN ON IT IF YOU LIKE FREE RINGTONES BECAUSE THIS PHONE WOULD RATHTER CHARGE YOU FOR EVERYTHING!

• questionare1001

  evry time i try to upload somgs to my altel hues mem. its says device not ready plz help!

• questionare1001

  help!

• m r

  I have a Samsung Hue and would like to be able to sync my appointments on my PC. Is tere any software available to do this and is the phone able to accommodate this? Thanks for your help.

• k A

  ok you cant sync your appointments jus re write them oh and when it says divice not ready try restarting the fone and uploading an update and bluetoothing songs or from your sd songs wil never be able to be ring tonz so give up on trying to make them to

• Heather

  ok so i see that everyone is havin the same problems so now im pissed i bought the damn card but here goes and please pay attention to the question cause someone else asked kinda the same thing and the answer was way off so “i formatted it i put it in the computer i got the songs on there i put it back in my phone i went to multimedia/music player now all it says is at the top “library” then numbered 1-5 all, artists, albums, genres, playlists now when i go to them it all says zero” however when i go to card memory the songs are there. so here is my question “WHERE THE HELL ARE MY SONGS?” i know they are there so why aint they there PLEASE HELP

• Heather

  ALSO it wont let me click on any of them other than playlists but it says there are no songs to add

• Jonny

  what is the default security code?

• k A

  ok heather heres wat you do turn off the phone take the battery out and this seems hard but its worth it put the card in your computer and redownload the song put the card in the phone put the the battery in turn on the phone and that should do it

• shamika smoot

  i love my phone i have about a week ago and when i get musics off my computer too put on my phone as ringtone its wont let me do it if im doing something wrong please help me.

• Carl

  Since alltel put a block were you cant but bluetooth as your ringtone will the hue let you set them as your ringtone?

• KaLaMar

  “ok so i see that everyone is havin the same problems so now im pissed i bought the damn card but here goes and please pay attention to the question cause someone else asked kinda the same thing and the answer was way off so “i formatted it i put it in the computer i got the songs on there i put it back in my phone i went to multimedia/music player now all it says is at the top “library” then numbered 1-5 all, artists, albums, genres, playlists now when i go to them it all says zero” however when i go to card memory the songs are there. so here is my question “WHERE THE HELL ARE MY SONGS?” i know they are there so why aint they there PLEASE HELP”

  Here is how I solved the problem!

  I went to Wal-Mart and purchased a data cable from fone-Gear for $14.00. Set the phone to(Menu, Settings, Phone Settings, PC Connection, USB Mass Storage.) Connect the data cable to your phone and your pc. Copy your media to the appropriate folder on the card. You should now be able to see & play your media on the phone.

• bill

  everything works with my sd card but i just cant get it out of my phone… whats wrong with it??

• k A helper

  heyya dont send song from your phone to your computer go to blue tooth on the computer go to bluetooth neighbor hood and click on your phone then click on file transfer open music picture video then drag the video to your desk top this will not take the video song etc. from your phone it coppies it just ask me any thing you need i have this phone the hue can be used as a dial up modem just when you dial up dial with the number of #777 and it works at brodband speed

• k A helper

  to get the song to show up turn off then back on the phone then vuala

• k A helper

  heres how i get my card out i take off the front face plate off then take the corner that goes bye the camera push on the memorty card and then it pops out if thats confusing take a card or if your careful a pen and push on it and well it pops out or just grow out your thumb nail

• Deborah Metzger

  I have the Hue to use as a modem. I can’t get it to let me surf. The web page becomes unavailable even though the phone and computer display say there is a connection.

• Krissy

  I got mine for Christmas. I’m having the same problems all of you are having except also I bought a game and the damn phone freezes up in the middle of it every time. What is Wal-Mart’s return policy??? I think I’m switching back to the cheap phone!

• Krissy

  Ok. I’m going to WalMart tonight…lol. And I am DEMANDING answers or I want my money back. If I have to buy a data cable, fine. I’ll let you guys know what I find out.

• Karen

  Does anyone know if the Hue can be used to attach on usb to my computer to power internet connection on the go?

• SamFred

  yea the alltel hue is a terrible phone so many malfunctions it is horrible i cant wat till my 2 years is up

• Sasuke2006

  ha ha ha i got full songs as ringtones on my hue. its all thanks to bitpim! if you want to know…stfw!!

• Polly

  how do i transfer pics from pc to phone using card

• mika

  i had my phone ever since winter and i wont to kno how too tranfer music from my computer til my phone as a ring tone so if u would let me kno i will be my thankful knowing thanks mika!

• nathan

  hey guys i just got a ringtone off apps on the jukebox thing so i bought it and went to my ringtones and saw it and tryed to play it with my voice all loud as it can go but it doesnt play and i set it as a my ringtone but my friends call and it doesnt play it or anything!!! please help me

• curt

  i would like to transfer my pics from my hue to my memory card its a 8 gb, ive formatted it and went to alltel and they had me get a new hue and same problem, they basically told me sorry bout your luck if you could tell me how to do it it would be great , by the way had nothing but problems with this phone.

• David

  my hue phone phone keeps ramdomy shutting off and i dont know why? the battery is fully charged and it still does it. If there is anyone who knows what i should do please comment back on this page. thank you

• james wilkinson

  i had to buy a micro disk and a card reader in order to get my photos from the phone to the computer.

• pat

  I have the samsung hue. I just bought a 2gig sd card. Put some music on the card that was on my computer. The card when I check the memorey will say it has music on it. But When I go to make a play list on the phone or play any music it cant or wont find it. How do i do this play music that I put on my sd card off my computer

• pat

  if you find tht out how to get your music to play off your sd card my email is durandwis@hotmail.com I would like to know that too

• stuart

  how do you put music on a sd card for the alltell hue phone? i need help