Holiday Gift Guide »

Vodafone’s fights iPhone defection by taking customer service offline

Categories: Apple, iPhone, Rumors, Vodafone
By: , IntoMobile
Monday, November 12th, 2007 at 6:56 PM

We love a good conspiracy theory as much as the next guy, but they usually amount to nothing more than paranoid thinking. Then again, sometimes the coincidences can’t be ignored. The Inquirer’s got a conspiracy theory that’s just too juicy to dismiss off-hand. Vodafone fighting iPhone by taking down cancellation department

The theory goes something like this:

  • iPhone launches in Europe
  • Vodafone is not an iPhone carrier
  • Vodafone wants to prevent huge customer-base losses to the iPhone
  • Vodafone takes customer service offline to prevent customer cancelations

Vodafone’s customer service line for customer cancellations is dead – it’s been dead since the iPhone’s launch last Friday. The helpful recorded message blames a “system fault” and kindly suggests that the customer call back later.

Is Vodafone fighting cancellation-spikes due to iPhone-defectors by taking down its service-cancellation hotline? Or are they just experiencing a legit system bug? We don’t know for sure, but it’s fun to wax conspiratorially.

[Via: The Inquirer]

About The Author

Will Park

Will hails from The City of Angels - Los Angeles, California. He spends his time playing with his numerous gadgets and looking forward to seeing what future holds for mobile technology. An avid promoter of a fully "digital" life, he promotes the widespread adoption of truly mobile, paper-less living. He dreams of the day when he can go completely digital. No more snail mail, paper receipts, bound books, notepads/spiral notebooks, credit cards, hard currency. He's a digital warrior - fighting for the converged life. He is an idealist and a realist - he has a perfect view of what the world should be but knows that the world is not perfect. Can we ever hope to see Will's dream become reality? We'll see...