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If you have a Vodafone branded Nokia 6110 Navigator (why?) and your device is experiancing problems when using the GPS application then please contact Vodafone who may be able to help.
A Vodafone technician revealed: “We received lots of calls about this complaint. Customers are telling us once a map of the UK and Ireland loads a padlock appears on the screen and the handset freezes. We’re now in the process of replacing the handsets.”
Nokia has confirmed it is aware of the issue and has organised a Freepost service for customers affected by the fault.
A Nokia spokesperson said: “We are aware of an issue with a small number of handsets that have been shipped to customers and we are working with Vodafone to rectify the situation.
“We have also advised Nokia Care Centres and are currently putting in place a Freepost service whereby any affected customers can send the handset and memory card to the service hub and corrections can be made quickly and efficiently.”
Vodafone claims it has removed most of the faulty stock and is in the process of recalling the remainder from its stores.
A Vodafone spokesperson said: “We have already identified a large proportion of handsets in our warehouse and these will no longer be issued.
“A small number may be in-store but these will be removed from sale as quickly as possible. Any new stock issued from our warehouse to our retail stores will not be affected.”
More of a reason to buy unlocked. See what happens when operators much about inside a handset’s software?
About The Author
Stefan Constantinescu
Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.
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