The good folks over at Tmonews have reported thatmay be doing away with the $18 upgrade fee that has bothered a lot of customers. ‘Want to upgrade? Gimme $18 please!’ I know most will (and have) gladly paid the upgrade fee, but with the whole world economy taking a nosedive, one can’t help but thank T-Mobile for at least doing what they can to help out their customers.
In a statement from the company:
We have received feedback from you on behalf of our customers that the $18 Handset Upgrade Fee is a real customer dissatisfier. Based on your feedback, we are eliminating the $18 Handset Upgrade Free effective immediately.
Besides the fact that I can’t seem to find the word ‘dissatisfier’ in the dictionary, kudos to T-Mobile for eleviating a problem that has twisted the nipples of customers for a long time… And heck, while I’m at it, congradumolations for creating a new word as well.
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