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You know Twitter is getting big when a huge telecom giant resorts to using the micro-blogging service to keep customers informed during service blackouts. Following a cable-cut situation that left Santa Clara, CA. and San Jose, CA. residents without their daily YouTube and NSFW-fix on Thursday, AT&T used their Twitter account to send out updates to a few thousand, or so, customers.
Twitters ability to send out real-time messages, limited to a bite-sized 140-characters, to those in its social network (those following @attnews) proved a useful tool to keep AT&T customers updated throughout AT&T network downtime snafu. As of this morning, AT&T announced, via Twitter, that their network services were operating normally. If AT&T’s tweets are to be believed, vandals are to blame for AT&T’s network outage.
The latest AT&T tweet updates customers to a reward-increase that would give $100,000 to anyone providing information on the network vandals that leads to an arrest/conviction. Tips can be sent to “408-947-STOP.”
[Via: JAMPBlog]
About The Author
Will Park
Will hails from The City of Angels - Los Angeles, California. He spends his time playing with his numerous gadgets and looking forward to seeing what future holds for mobile technology. An avid promoter of a fully "digital" life, he promotes the widespread adoption of truly mobile, paper-less living. He dreams of the day when he can go completely digital. No more snail mail, paper receipts, bound books, notepads/spiral notebooks, credit cards, hard currency. He's a digital warrior - fighting for the converged life. He is an idealist and a realist - he has a perfect view of what the world should be but knows that the world is not perfect. Can we ever hope to see Will's dream become reality? We'll see...
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redberry
