MetroPCS launches low-end ZTE Essenze slider

Dusan Belic

Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.

• joshua

  I bought one of thos ZTE Essenze from the metropcs located in meijers at 13 and john R on December 17, 2009 at about 4:30pm. I bought the phone when I was on lunch at work ,I would say at about 4:30pm or later.
  The guy rambled on about how what a “BAD MOTHERFUCKER” this phone was, so I bought is for $106. I left work at 11pm when I got home I went to bed. The next day I woke up at 10:45pm, I didnt have to be to work intil 1pm so I watched a movie. I left for work and grabbed my new phone and put it in my big front pocket. I started to cupping candy at work and decided to text my friend, and what do you know the screen wasnt working it was all white. so I decided to take my phone back to get my money.I punched out for lunch and went up to there counter in meijers, I waited in line for about 22 mins because the women behind the counter was talking to another customer. I showed some one else that was waiting in line the phone and how it broke within less than 24 hours, The woman behind the counter finaly asked “WHAT DO YOU WANT” I was like look at the phone, She picks it up and takes it out of the case and saw that the phones screen was all white, She instantly said did you drop the phone I said no, then she said so you sat on it, I said no it was in my front pocket which are huge and not tight. she said nothing after that, then I asked can I get my money back for the phone i do not wish to trade back for the same crappy phone I WANT MY MONEY BACK!!! she tells me i need to have the case and everything that came with it so i tell my boss im taking a long lunch I go home and get my box and every thing that came with it including the crappy phone. When I got back to meijer the guy that sold me the phone was in there, once i showed up he started tell me the same thing the girl did, “YOU DROPED IT OR SAT ON IT ” I Said no I did not , but after about 30 mins of him telling me it was me and something about “What did god break your phone, did I break your phone, we dont have a button that breaks your phone or something like that, he started to piss me off I figured he was cussing so I started to cuss. Then he told me to Get the fuck out of here before i do something to you, I was THINKING WHAT IS THAT suppose to mean ??? IS HE going to hurt a customer ??? I walked away pissed off I called my dad and told him about it he came up at about 7 PM I took my break and went with him, my dad was talking nice at first but the guy wouldnt lisson to my dad too, he told my dad they just came out 8 days ago its new there in nothing wrong with this phone and never will have any problems, hes a tech he said i know this phone is good ,My dad asked what kinda of crappy phone are you selling if it breaks within 12 hours of owning it with out me abusing or sitting on the phone. the guy just wouldnt give up and admit the phone was the problem not the customer. my dad told him you dont give a shit about the customers do you and he said nope i dont give a shit about customers,He said about 2 times, the funny thing about that a few other customers were in line looking at the guy as he said it. he told my dad theres nothing he can do for us and said something about a some office that wasnt there, that could help up.
  I would say never get this phone and never trust metropcs, they are con artist, they act nice when you are handing them $106 but one you have a problem they dont do anything for you and threaten you on top of all that, I dont know if metropcs corporates care but I do so Im calling customer service tommarow and sending a letter to corprate asking for apology for all the trouble and for the guy threatening me. I dont think meijer would like to here about metropcs customer service, because meijer is a friendly store that is big on customer service, they take back anything even apples with bites taken out of them NO QUESTIONS ASKED. metropcs has something like that but they dont really care about the customers and wont give your money back even after asking a thousand question and accusing the customer that it is his falt and there is no way the phone has problems, and on top of it threaten the customer, but dont let me discurage you from buying the phone buy your on your own after owning it.

  Thanks for reading this hoped you all enjoyed it.