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Rogers HTC Dream and Magic Get Much Needed OS Update via HTC

Categories: Android, HTC, Rogers
By: , IntoMobile
Monday, January 25th, 2010 at 12:22 PM

rogers-dream-magic

Rogers (NYSE: RCI) HTC Dream and Magic owners fret no more, HTC has completed required fixes to the OS, bringing users up to Android version 1.5 (and Magic users get Sense UI as part of the upgrade!).

For those that haven’t been following the saga, Rogers had recently pulled both the HTC Dream AND Magic from the shelves (in-store and online) due to an urgent fix that needed to be addressed to enable full 911 call functionality. This was much like salt-in-the-wound for Dream owners, as Rogers had let them know earlier that any Android updates past OS 1.5 would not be supported going forward. Looks like this is the last update Dream owners will get… It may be time to take advantage of the free upgrade to the Magic, especially if you’d like to take advantage of Sense UI (is pretty good).

At any rate, below is the official word via Rogers… Check it out for full update instructions and more.

“A mandatory software update is now available for Rogers HTC Dream and Magic customers to ensure 911 calls can be completed on these devices. These customers need to go immediately to http://www.rogers.com/dreamsoftwareupdate or http://www.rogers.com/magicsoftwareupdate on a PC to download the update. Users of Windows 7 or Macintosh will need to call 1-888-Rogers1 for update instructions. Customers will need to backup any personal items before the update process.

Customers who have not downloaded this software update could have problems accessing 911. As a result, we are taking the precautionary measure of temporarily disabling internet access for Dream and Magic users on Sunday January 24 at 6:00AM (EST). Voice and text messaging will not be impacted. By disabling internet access, we can ensure that 911 calls are completed for all our Dream and Magic customers. Once a customer completes the software update, his/her internet access will be re-enabled within 24 hours.

Temporarily disabling internet access is the only decision we could make to ensure all customers can make 911 calls. We sincerely apologize for this inconvenience. Dream and Magic customers on data plans will automatically be credited for one month of data fees (excluding roaming). This credit will show up on invoices within 60 days. We take this matter very seriously and continue to investigate the way this issue was addressed to determine how we can improve our internal and external processes.”

Note: Last I checked both the Dream and Magic are still unavailable on the Rogers website… I expect them to make a re-emergence soon (well, at least the Magic… not so sure about the Dream!)

[Via: MobileSyrup]

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About The Author

James Falconer

James was born and raised in Winnipeg, Canada. Almost 15 years ago he started out in the 'real world' as a web and graphic designer. Through the years he has finely tuned his skills in SEO, internet marketing, conversion strategy, and project management. To date, he runs his own successful consulting business where he advises companies all over the globe. A co-founder of www.crackberry.com, and sole proprietor of www.mactropolis.com, James in recent years has become very active in the tech blogosphere. Online community building and strategy is fast becoming one of his passions. Watch for James' no frills attitude, unique perspective and to-the-point comments here on IntoMobile!

  • Guest

    Sadly to say, the Dream will not make a reappearance on the shelves, and when I asked about upgrading to the Magic, they told me that I would have to sign another 3 yr contract, which pissed me off. I rooted and got my Dream to Android 2.1, but if I ever get an Android phone again, it won’t be with Rogers. I have lost complete respect with Rogers due to the fact that they forced us to stay on 1.5, and I’m currently waiting for my contract with them to end, which thankfully ends this month, and I will be taking my business somewhere else.