Steve Jobs: Your iPhone 4 reception and antenna aren’t flawed, you’re just not doing it right

steve-jobs-iphone-4-facetime-smiling

Like a teenager on their first encounter with hormone-driven adventure into bedtime intimacy, Apple and Steve Jobs have basically told iPhone 4 users today that they’re “doing it wrong.” We’re talking, of course, about the iPhone 4 and its apparent signal reception problem related to the the way you hold its metallic frame – the iPhone 4 “Death Grip,” if you will. The metal band doubles as the cellular antenna, and has become the source of frustration for new iPhour users. Following a spat of reports indicating that the iPhone 4 has problems getting a clear signal when held in the hand in just the right (or wrong, depending on your perspective) way, Apple has officially come out with a statement. It seems the problem is not related to iOS 4 or the iPhour (iPhone + 4 = “iPhour”), Apple says the problem lies in the way you might be holding the phone. Steve Jobs has even chimed in on the issue, suggesting that an iPhour user “avoid holding it in that way.”

Apple had previously sent out a statement regarding the “Death Grip” issue, in which it implies that other phones suffer the same signal attenuation behavior:

Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.

The statement suggests that iPhone 4 users “avoid” holding the handset in “a way that covers both sides of the black strip in the metal band.” In essence, the “fix” is to stop holding the phone as you normally do, or buy an iPhone case.

And, it gets better. Steve Jobs himself today answered an email from a curious iPhour user. In reply to the customer’s inquiry into whether there is a plan to fix the iPhone 4 Death Grip reception problem, Jobs answered with a curt “Just avoid hold it in that way.” That email exchange was sent to Engadget earlier today and posted for all the world to see.

So, have you had your iPhour exhibiting any “Death Grip” issues?

[Via: Engadget]

  • @TechThirst

    It's a revolutionary way to hold the phone. It's like none other, it's amazing. And we're thrilled about it.

    *Crowd goes wild*

  • Nugget

    If you cut out a thin piece of bandage tape and cover right on the black strip in the metal band on that left side of the phone, then your drop signal will be fixed.

  • shwamp

    ahh, you do know that the "death grip" is a convoluted way of holding it, which is not the sweaty palm in the left corner grip that is more normal…..

    you'd have to look pretty awkward using the "death grip" version of holding it. so saying don't hold it that way was pretty obvious, what is funny is people even deciding that the "death grip" was an issue.

  • Stomplar

    Im not an Iphour user, but at the same time, i dont "dislike" it or the company either. (Yes folks, you dont have to hate vanilla if you like chocolate!) However I do dislike how the company is handling, (no pun intended) the phone issue. Its completly irresponsible to place the blame onto the consumer when its painfully obvious that the iPhour has a serious achillies heel. This surely wont be good for Apples public relations. Actually now that i think of it, i think apple has had a rough ride this year already in 2010. I wont get into that here but it seems for every good thing apple has done with the iPhour an equal, sometimes life threatening opposite is brought forth.
    -Stomplar

  • jco

    Well I remember when the Nexus One had problems with 3G and the owners were told the same thing, they are not holding the phone properly and owners of the N1 laughed along with others. I wonder were all the laughs are now, come on laugh you fruit lovers

  • jim

    is just funny the way they reply the email.

  • sleepup

    i have a 3g iphone , i can use the "DEATH GRIP"!!! and i donot have drop out what so ever, it not right for steve Jobs to pass the buck and blame the users

  • Raj

    How can you tell someone that there holding the phone wrong? That’s pathetic.

    Yes most phones may loose bait of signal but as far as I can tell the iPhones are loosing all signal? It’s a very bad design flaw. They should just admit to it.

  • TheQuestion

    the iPhone isn't flawed; YOU are.

    fear not my loyal subjects, there's an app for that.

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