Top 7 Things To Hate About Windows Phone 7

7 things to hate Windows Phone

7 things to hate Windows Phone

Windows Phone is a nascent mobile OS and, while it has many good features, there is room for improvement. We already showed you the Top 7 Things To Love About Windows Phone 7, so we thought we’d offer a counterpoint and show you what’s not to love.

Here are seven aspects of Windows Phone 7 that need some TLC from Microsoft:

Before you continue, though, you should check out our Top 7 Things To LOVE About Windows Phone 7

No Copy/Paste

One of Windows Phone most controversial and glaring omissions is the lack of copy and paste. All the other major mobile platforms have copy and paste in one form or another but not Windows Phone. While copy and paste is not used all the time, it is a feature that is essential under certain circumstances. You will feel the pain of this omission when your friend sends you an address and you can not copy and paste it into maps. Microsoft promises an update in early 2011 to add copy and paste so hopefully this will be the first item that we can cross off this list.

No Multi-tasking or State Retention

Multi-tasking is another major feature that is missing in Windows Phone. Its omission is surprising as multi-tasking was the hallmark of Windows Mobile and a feature that was highly touted by Microsoft. Multi-tasking allows applications to run as background processes and permits users to switch between them easily. Without support for multi-tasking, switching between applications in Windows Phone is a cumbersome process reminiscent of the early days of iOS. To switch from one app to another, you have to go the home screen and then to the launcher before you can fire up your app. It’s unfortunate as e-mail and the browser run in the background, so the capabilities are there.

Windows Phone also lacks state retention in several core apps. An excellent example is the camera and camcorder. The camcorder default, for some unbeknownst reason, is set to 640×480 recording and not 720P. Every time you want to take HD-quality video, you have to change this setting back to 720P as the handset does not remember your previous settings.

Media Playback and Transfer

Windows Phone music HubThe all-you-can-eat streaming offered by Microsoft’s Zune Pass is an excellent feature but, unfortunately, the default media player that handles this content is lackluster. No landscape playback of audio is one of  the biggest gripes I have with the native media player. This lack of landscape support is mind-boggling as several Windows Phone handsets are equipped with a kickstand for landscape usage. Video plays in landscape and works well with the kickstand, but not audio.

The other major drawback is Windows Phone’s reliance  on the computer and Zune software to transfer media. While audio files can be streamed or downloaded with a Zune subscription, local media and Zune media such as tv shows and movies must be transferred to your phone using the Zune software. You can’t even stream an audio podcast over WiFi and must manually transfer the file to the handset via your computer. Yes, media is large and could eat up a tiered data plan in a blink of an eye, but consumers should have the choice to download over WiFi. To make matters worse, there is no USB mass storage support so you can not drag and drop files to your phone. Android has it right by letting you choose the USB connection method when you connect you device.

Notifications/Sync

Notifications are another area that is hit or miss. Similar to the iPhone, an incoming SMS message will generate a tone and an onscreen alert but there is no comprehensive notification bar like Android or webOS. Both Android and webOS have a collapsible, multi-alert notification bar that lets you view notifications like missed phone calls, unread emails, alarm events, and application alerts. Though Windows Phone does show alerts at the top of the screen, it does not have a single-click, comprehensive view of items that need your attention.

Notifications and syncing were also inconsistent. Sometimes new email would appear right away on my phone, other times I had to manually refresh the account. I noticed the same thing with the People Hub. When I visited it, the People Hub was usually filled with old content. New content was not pulled down in the background and the content was only refreshed when I opened the Hub.

Social Integration is Weak

People HubWindows Phone ships with Facebook integrated into the OS. The social network plugs into both the People Hub and your contacts list and is nice addition for Facebook users. Outside of Facebook, social networking support is very limited. There is no built-in Twitter, FourSquare, or IM client included on the phone. Yes, you can download these apps from the Marketplace but it would be excellent if one or all were included on the handset. Even better would be a Social Hub similar to the People Hub but dedicated to your social networks.

Marketplace Search

The Marketplace on Windows Phone integrates music and applications into a central repository. While it is nice to browse for music and apps from the same application, searching is a nightmare.  A search for “twitter” pulls up album information in addition to applications. There is no filter for the search criteria and you are stuck wading through a plethora of useless search results. It is awful and, quite frankly, embarrassing for a company that runs a search engine.

Lack of Maturity

Windows Phone is elegant but it lacks maturity. Its pretty exterior is tempered by the overarching sense that Windows Phone is a first generation platform. It is not as polished and refined as iOS or Android. Steve Ballmer may think Windows Phone is not late to the game, but the rest of the market is well past the 1.0 stage and Windows Phone has a lot of catching up to do. That said, we can’t wait to see what Windows Phone 7 looks like once it hits the 2.0 generation.

While this post focused on the negative aspects of Windows Phone, it is not meant to be taken as a condemnation of the platform. Overall, I think Windows Phone is an excellent new start for Microsoft. It is smooth, flashy, and fun to use. I look forward to the future of this platform and will watch it closely to see if Microsoft can take it to the next level. Make sure to check out our Top 7 Things To Love About Windows Phone 7 post to see what makes it so good. Our official Windows Phone 7 review is here.

  • http://bit.ly/samirsshah ???? ???

    valid points.

  • http://twitter.com/iluvmsft iluv msft

    Totally biased article. WP7 – Social Integration is Weak? hahaha!

    • http://twitter.com/YanivC Yaniv Chokron

      ya think?
      Is Kelly’s last name Jobs?
      This is version 1 and already they’re bashing the phone. It hasn’t even been released and they’re telling us why it will fail. Smells like fear to me.
      I had the G1 and myTouch and cliq and I can tell you it took almost 2 years for Android to mature into a geeks phone… not even a prosumers phone. The android market opened with a whopping 50 apps.. thats FIFTY… Till this day there is still no real way of nicely synchronizing files (DONT TELL ME DOUBLE TWIST… its ugly and sucks). Yes you can use windows explorer…. not enough.
      Kelly, you need to go back and learn a thing or two about technology. That or back to waitressing, whatever tips you better babe, you obviously are a subjective fangirl…

      • Anonymous

        Make sure to check out our Top 7 Thing to LOVE About Windows Phone 7. The platform has its pros and cons, we’re just showing both sides:
        http://www.intomobile.com/2010/11/02/top-7-love-windows-phone-wp7/

      • Jimbo

        Yaniv, Im a Microsoft fanboy, but I do concur with Kelly… and she didnt even START on the little things like:
        – If you write an SMS longer than 150 characters, trying to move the cursor around is luck-of-the-draw.
        – When the phone goes to the lock screen it turns off wifi and will only utilize cellular data (WTF?!!)

  • http://www.facebook.com/profile.php?id=501531839 Sean Buckley

    Did you just complain that there was no landscape VIEWING mode for AUDIO playback? I honestly don’t understand this. Why is a non visual experience being judged for it’s lack of.. what?

    • Kelly Hodgkins

      Haha, yes I did complain.

      Take the HTC HD7 which has a kickstand. Why can’t I sit the phone on my desk in the landscape position with the kickstand open, fire up the media player, and listen to some tunes? Especially since it’s not always a non-visual experience as you need to access the controls to navigate your music, change playlists, view album art, etc.

      Why do I have to close the kickstand and find a place to prop it up in portrait position while listening to my music?

      Yes, it is a relatively minor feature, but it’s these little details that make a difference.

      • http://www.facebook.com/profile.php?id=1324502085 Jordan McMahon

        No media player has a fully functional landscape mode. At best, you’ve got coverflow, which is still very limited and nothing more than aesthetically pleasing.
        That’s no reason to “Hate” Windows Phone 7.

        • Anonymous

          My iPhone’s media player functions in landscape mode. Has cover flow/select, track/song selection, stop/start, etc.

  • http://twitter.com/RodSimmons Rod Simmons

    These have to be the weakest reasons not to like Windows Phone 7 and I am speaking as a person that could careless what mobile device I carry. Today it is BlackBerry, Android and iPod Touch

    Copy and Paste on Android Stinks the only vendors that have this right today is Apple, RIM and Windows Mobile as you pointed out. I cannot speak about Nokia and Symbian as I have not used their handsets in years

    Multi Tasking – I agree the lack of Multi tasking stinks as I use it all the time on Android and BlackBerry. The iOS version is marginal at best so I would reserve holding that as a bench mark in any comparison. Not to mention MS already said it is coming in an update like copy and paste.

    Have you ever paused to wonder why copy and paste and multi tasking are so closely related….

    Media Playback and Transfer – So you hate iTunes and the entire apple model to be clear. Wireless sync rules the roost for me. I can see the landscape being a bother but not a MAJOR FLAW.

    I love the idea of streaming until i get on a plane and I don’t have access to the content. I get what your saying but the goal is to remove the computer element for the user. Keep in mind the majority of users never plug their phone into the computer including iPhone, BlackBerry, and Android uses.
    Check out iSyncr makes music management on Android 10x better http://www.simplemobilereview.com/wirelessly-sync-your-android-device-with-itunes/
    THe amazing part is it functions like the Zune software.

    Notification – I will give this to you Android and BlackBerry have this right. Anything that is close to iOS badges is a half solution that is no solution for the user.
    There is a downside to the Android model and any user that has installed 10 updates, received SMS, GMail, TouchDown messages, Google Voice, Skype, Google Talk, Facebook, and Twitter has seen the notification bar nightmare.
    Each model has benefits and downsides
    Oh and it does have a notification bar
    http://www.engadget.com/2010/03/15/microsoft-demos-push-notifications-on-windows-phone-7-series/

    Social Networking – You cannot bring up Twitter and not recall it was Twitter that had issue with MS including this. The main focus on your social starts in your live or hotmail account where you build out your connections. You should really give this a try as it address many concerns.

    Marketplace Search – I cannot comment here until I get my hands on a unit next week but on the web this is a non issue.
    OK have you searched the Android Market. Google is the #1 search company and it is BEYOND BAD. AppBrain has better search for Android Apps than Google. This must be painfully difficult because only Apple has this searching right. THe larger challenge is app discovery

    Lack of Maturity – Really….it is 1.0 and we are talking maturity

    • Kelly Hodgkins

      Just to clarify the notifications bar. Windows Phone notifications appear a the top of the screen as shown in the Engadget post but it is not a notification bar like webOS and Android. In Android and webOS, I can swipe or click on the bar and get notifications from all my apps (twitter updates for ex), missing calls, unread emails, etc. I did not see anything like that on WP7.

    • http://profiles.yahoo.com/u/72CGYGRSVF442GT2B76ZEUCRLY Jeff

      It is my understanding that notifications only work for native apps, because it does not allow multi-tasking for 3rd party apps. Android allows notifications for ANY app.

  • http://twitter.com/l3it3r Chris Leiter

    @iluv msft biased article or biased comment? You haven’t even gotten the OS and you’re on the offensive. I’m in agreement with almost every point the author brings up. These are all things that my current OS (iOS 4.1 on the iPhone 4) can do (aside from the integrated social networking). Why would I ‘upgrade’ to a lesser OS? Maybe if they fix these issues I’ll go back to an MS Mobile OS.

  • Jagadish G

    what valid points ? totally biased article. WP7 is the first to bring tight social integration than anyone else in the market.

  • Kierra

    Didnt Apple get copy/paste fairly recently I know they didnt have it on the first one correct me if Im wrong.

  • Kierra

    meant IOS

  • Babamba

    In fact, it is just microsoft.

  • lamereasons

    You know in the 1.5 years I’ve used my iPhone, I have never not once used copy and paste? As far as the multi tasking, it will multitask, it doesn’t have a good task switching yet. The lack of social integration is just laughable and wonder if they were in face using a Windows Phone 7. If this is all you can find to hate about the new windows phone 7 then it will sell much better than expected. I personally will be dumping my iPhone on Nov 8th.

  • Agolongo

    All the payolla shills coming out just in-time for launch. How much did Steve pay you?

  • Alanyvr

    why on earth would landscape playback of audio matter?!? the device is supposed to be in your pocket when you’re listening to audio, you freak!

  • http://www.facebook.com/profile.php?id=1603971880 Howard Abraham

    State Retention is supported. It is up to the app developer to use the feature. I take more issue with the headline you chose rather than the paragraph beneath it.

    Having to load apps for richer social integration is terribly nit-picky. Have you ever gone and bought a retail PC? I spend at least an hour removing garbage apps before the thing is useful. I’d much rather they give me a solid set of core apps and let me chose what to add than have to remove a bunch of things I’ll never use.

    The biggest gripe I have with WP7 is the inability to load my own ringtone. That’s mind-boggling.

  • vangrieg

    Re social integration – Linked In and many others are there via Windows Live (actually the best way to handle multiple social networks). One may argue that managing all of them right on the phone would be better, but it’s certainly not a reason to hate WP7.

    Re notifications – the iphone’s system isn’t bad because it has no bar. It has badges which do the job. It sucks because it’s intrusive. WP7 is miles better. And I would argue that Android keeps too much stuff there, so I have to manually clean up the notification stack. It’s not a perfect solution. Buy anyway, this is not a reason to hate WP7 either.

  • Sandu

    You are waaay outside the circle.
    Go get an Android.

  • Anonymous

    A little inflammatory with the title there… but OK, those things you mention are things that need to be addressed. I wonder if the original iPhone got a similar article about hating the 20+ basic smartphone features that were missing, or subsequent iPhone iterations which lack features listed above until recently. It seems that multitasking is has become a an utterly important only after the iPhone got it (less than a year ago – folder! haha).

    Copy/Paste: I believe there’s some contextual use of information, like tapping into an address or phone number to open maps, or dial, respectively.

    Multitasking: You forgot to mention there’s basic native app multitasking, that are third party apps the ones unable to multitask (even then, there’s rumor of Pandora being able to use the Music hub and possible multitask).

    Notifications: Not sure if this needs to fall in the “hate” department (who am I kidding, it’s a Microsoft product in the eyes of the iblogsphere :b). the notifications are elegant and better than in the iPhone, so… hate, really?

    Social integration: I had to rub my eyes to see this included here. You understand that some people do NOT want Twitter into their personal phones, right? I stay away from that thing and applaud the option the user has to install the app or not. Facebook is highly integrated, with filters. and uh, the People hub is linked to social functions.

  • Who asked you?

    I have a HTC HD7 now a week and i can say i think its very good. Who actually uses copy and paste?
    The same lazy bastards that give out about people using C&P is a lazy way of working on their desktop or laptop. Iv had 5 smartphones and never used c&p once, that includes a IPhone iv had. If thats all you can complain about, shut up bitch and go back to your IcrapPhone

  • Kelly Hodgkins

    Interesting, not being a developer I did not know that it was app specific. Wonder why Microsoft chose to leave it out of its camera and camcorder app? It is super-annoying that it does not save your settings.

    • Anonymous

      People randomly prefixing words with “super-” is also very annoying and demonstrative of extremely poor grammar/vocabulary, immaturity and most likely being a fully paid up boot licking member of the Church of Jobs.

      So stop it Kelly and act your age – no more “super-“.

  • Re

    Article clearly reflects immaturity and lack of insight into mobile platforms. I’m an iPhone user by the way.

  • James Stamos’s younger brother

    OMG no copy and paste abandon ship everyone!!!!

    @Kierra, yes I have the iPhone 2G and it didn’t have copy and paste initially on release. When apple first implement the functionality it was the pretty crappy, I would try to make a phone call or text someone and a message would come up ‘nothing to copy’.

  • http://profiles.yahoo.com/u/72CGYGRSVF442GT2B76ZEUCRLY Jeff

    Who uses copy/paste? Gee, I dont know…anyone who uses mobile office? I find it hilarious that when iPhone and Winmo people are presented with these things their phone cant do, they dismiss it as if having fewer options is a GOOD thing.

    The first time you have to manually type in a complex password or have to re-type a long URL you will learn to love copy/paste.

  • Grrtime

    Here’s a number 8, no A2DP audio streaming for video playback. Music works just fine, but MS decided to omit support for video…

  • Xxx

    What a douche bag

    • Anonymous

      That’s super-douche bag to you, boot licker.

  • Martyplante

    I fell for the microsoft thing. Thinking as a business person I purchased the new Mobile 7 and found out is sucks at everything related to Outlook & Exhange. Good one. Now I can reach my clients on Facebook. Thats professional!

  • ThaWiz

    Love the article…very informative and is seemingly unbiased. A Few Question Doesn’t the WMP 7 has Strong Social Integration… the Social Hub hasto have 4 networks preloaded, the platform is said to be built for the the easy plugin of others should seamlessly integrate into the phone(people hub) the same way Facebook does? Lack of maturity Come on… this first Gen Mobile OS is leaps and bounds headed of that any of the Other had in the first, second and might i even say third offering. My only Concern is stage of which MS Entering or Re-entering (Windows 6 and CE were technically PDA’s) The Smartphone Era they may have needed to come little harder that. But perceiving the Strong anti-MS sentiment i don’t think that would have made much difference in these earlier stages (look that happened to the KIN) if that very Same product different manufacturer it would have been the rage

  • ThaWiz

    Love the article…very informative and is seemingly unbiased. A Few Question Doesn’t the WMP 7 has Strong Social Integration… the Social Hub hasto have 4 networks preloaded, the platform is said to be built for the the easy plugin of others should seamlessly integrate into the phone(people hub) the same way Facebook does? Lack of maturity Come on… this first Gen Mobile OS is leaps and bounds headed of that any of the Other had in the first, second and might i even say third offering. My only Concern is stage of which MS Entering or Re-entering (Windows 6 and CE were technically PDA’s) The Smartphone Era they may have needed to come little harder that. But perceiving the Strong anti-MS sentiment i don’t think that would have made much difference in these earlier stages (look that happened to the KIN) if that very Same product different manufacturer it would have been the rage

  • ThaWiz

    Love the article…very informative and is seemingly unbiased. A Few Question Doesn’t the WMP 7 has Strong Social Integration… the Social Hub hasto have 4 networks preloaded, the platform is said to be built for the the easy plugin of others should seamlessly integrate into the phone(people hub) the same way Facebook does? Lack of maturity Come on… this first Gen Mobile OS is leaps and bounds headed of that any of the Other had in the first, second and might i even say third offering. My only Concern is stage of which MS Entering or Re-entering (Windows 6 and CE were technically PDA’s) The Smartphone Era they may have needed to come little harder that. But perceiving the Strong anti-MS sentiment i don’t think that would have made much difference in these earlier stages (look that happened to the KIN) if that very Same product different manufacturer it would have been the rage

  • Kmetzler

    Weak arguments, especially on Social Integration. There is no built in Twitter or FourSquare application, but you can download it from Marketplace, which isn’t that big of a deal or waste of time. Also, why would you need an IM client on your phone? If you want to talk to someone you can just send them an SMS text message or even call them. Poorly written article.

  • Slayer

    What an incompetenet reviewer you are. You suck 10 times thatn wp7 and i wonder if you have ever touched one in your life.
    I happen to know something about it since i own it from its first days.
    You as almost all the incompetents that write reviews do not mention some “trivial setbacks”
    Let me put things straight since you do not have a clew what you are talking about and you write the same manuscript just like almost any mobile critics. You have copy and paste i see.

    MAJOR SETBACKS OF WINDOWS PHONE 7

    1) NO Custom ringtone. You can choose every ringtone you like from the default gallery ;p
    2) NO folder structure. This means you cannot store files in your mobile and use it as a storage device.Or delete what you dont like.This also means that you have no office files access.You have a useless pretty looking office mobile.
    3) NO flash/silverlight good luck with your browsing experience.
    4) NO msn.
    5) If you make a mistake to your windows marketplace ID goodluck trying to correct the settings. You cant.
    You have to create a new account.
    6) NO outlook.
    7) Insane battery drainage.

    Next time you write a review have in your mind that behind our personal needs are top than our social ones. Its a worst setback if i cannot hear the useless default ringtone and miss my apointments than “better social integration” and copy and paste.
    You shout copy and paste like every other parrot in the mobile industry but copy and paste what? I CANNOT ACCESS MY FILES NO PDFS NO OFFICE FILES NOTHING. Copy and paste what? Crap in my facebook account? You are a joke.

  • Anonymous

    Can I install Zune on my Ubuntu? If not, then I have to continue using Android and Symbian. I can even drag’n’drop files then..

  • Derek

    Kelly you are so wrong

  • Muhammad bin Yusrat

    The copy paste fatures are there.. here are the REAL issues:

    1. Cannot transfer files via bluetooth.
    2. Zero back compatibility of softwares for older version of Windows Mobile.
    3. You cannot hot swap SD Cards. Once you remove a card, windows crashes.. as it uses the card to save its own files.
    4. Now file browsing.
    5. Cannot connect bluetooth keyboard to a Windows Phone device.. 
    And many many more things that make it unusable.. 

  • Crozier01

    The 2 things I didnt like about the Windows phone I had.  Which had Windows 7.5 was one I expected a Windows Phone to Sync with Windows Office and Outlook, Maybe media player or Media Center.  2 there was no way to play WORDS with friends so i took it back and got a 3GS.

  • Waheed4rm_peshawar

    I hate this bladdy windows phone 7 and i hate nokia as well
    samsung galaxy is best company ever
    shame on u nokia

  • media fan

    I hate windows, thought I would give it a try always been an Iphone user, windows is terribly behind . Most frustrated i have ever been with a phone. Ordering my iPhone as we speak..thumbs down!!

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