Microsoft dropped the bomb on its Xbox site in a post ambiguously titled “Xbox One Launch Markets Confirmed” (the text is below). This latest hiccup comes after a console launch that has already seen a massive internet backlash to the system’s original DRM, complete reversals on key features of Microsoft’s console strategy, and high-profile changes in leadership.
If you live in Belgium, Denmark, Finland, Netherlands, Norway, Russia, Sweden, or Switzerland, you won’t be seeing any Xbox Ones until “as soon as possible in 2014.” Yeah, seriously. In a face saving effort, Microsoft will be including a free pack in-game for anyone in the delayed regions who’ve already preordered their Xbox One.
For everyone in the remaining regions of Australia, Austria, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, Spain, United Kingdom, United States and New Zealand, Microsoft is assuring you’ll have day one console units when the Xbox One launches in November.
This is only the latest disappointment from Microsoft. It’s just the most recent in an almost comically ill-conceived console release. While there’s no question that it’s a tall order to “localize the Xbox One dash, incorporate additional voice and languages, and build partnerships to bring apps and meaningful local content to each country,” Microsoft should never promised something unless it was sure it could deliver.
The Xbox Live install base alone nearly ensures that the Xbox One can’t fail. But WOW, is Microsoft’s Xbox team not helping.
Read the whole announcement below, and let us know what you the think in the comments.
Today we’re providing an update to our launch plans for Xbox One. At Xbox, our goal is to provide the best games and entertainment experience possible and the team continues to make great progress on delivering Xbox One.
At E3, we announced that Xbox One would be available in 21 markets around the world at launch. This was an aggressive goal and the team has been working very hard to deliver Xbox One to as many markets as possible.
Our priority is ensuring our customers get the best Xbox One experience the first day it is available. To do that, and in order to meet demand, we have adjusted the number of markets that will receive Xbox One in November to 13 markets, including Australia, Austria, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, Spain, United Kingdom, United States and New Zealand, in November.
We remain committed to launching Xbox One in Belgium, Denmark, Finland, Netherlands, Norway, Russia, Sweden, Switzerland, as soon as possible in 2014.
While we wish we could launch Xbox One simultaneously in these markets, there are many factors that determine the timing of specific market launches. This includes work to localize the Xbox One dash, incorporate additional voice and languages, and build partnerships to bring apps and meaningful local content to each country.
We understand this will be disappointing news for our fans in the impacted countries, and we are doing everything we can to bring Xbox One to you as soon as possible next year.
If you are in these markets and have questions about your pre-order, please contact the local retailer where you placed your pre-order. To show our appreciation for your patience, if you have already preordered an Xbox One Day One system before today in those countries, you will also receive a pack-in game with your console when it launches.*
Thank you for your patience – we are grateful for your support and remain committed to delivering the best Xbox One experience for your market.
* For full details and to take advantage of this offer, customers should follow up with the local retailer they pre-ordered with and they will be able to share more information closer to launch.