Last week reports of Galaxy S4 battery issues surfaced. Today, Samsung announced it would replace any faulty batteries in its flagship phone free of charge!
The reports last week showed that some networks are seeing 30 per cent return rates of Samsung’s latest flagship phone due to continuing Samsung Galaxy S4 battery problems. The complaints ranged from batteries that quickly lost their charge, to “swollen” batteries that expanded to the point that they opened the phone’s case.
It’s a pain in the neck for folks who sprung for a shiny, new Galaxy S4. It’s always a bummer when there are issues with a new device. But it looks like Samsung’s on top of it, and acting quickly to make things right.
A Samsung spokesperson told TrustedReviews, “We are aware of this issue, which has affected a limited number of customers,” in a statement. Adding, “We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”
The popular smartphone has only been on sale for 6 months, so it’s surprising that these battery issues are happening. Samsung’s quick action is sure to save the company some bad PR, it’s still a little worrisome that the issues are happening in the first place.
Have any of you Galaxy S4 users experienced these battery issues? Let us know in the comments!