Sure, AT&T may be the first company to get Microsoft Surface, but that doesn’t mean other carriers are sleeping, waiting for people to enter their not-that-techy stores. As a matter of fact, Verizon announced that it will roll out “evolutionary store design” in more than 280 of its Communications Stores nationwide.
The stores offer consumers a high-tech and hands-on experience with wireless voice, data, music, and video services. The store design features a bright new design and integrates a number of innovative systems and operational enhancements designed to streamline the sales process and enhance the customer experience.
Among the features in many of the new stores are:
- A dedicated demo zone where customers can explore, experiment and learn using touch-screens or be guided by sales staff.
- More than 55 working models of handsets, PC cards and other devices for customers to try.
- A greeter kiosk that allows customers to check in once they enter the store and list their wireless needs, so representatives can quickly assist them.
- A bill payment kiosk.
- Customer service and technical support departments.
I guess we’re now waiting for Sprint and T-Mobile to announce something similar… Full Verizon’s release is available from here.