U.S. Cellular has introduced the Overage Protection service, which includes sending users an SMS when they’ve used 75% of available minutes or text messages, and another when they reach 100%. The idea is, of course, to inform customers how they’re managing their pre-paid accounts.
In order to sign-up for the free services, customers should visit the carrier’s retail store, contact customer service or access their account at uscellular.com. Then they decide who will receive the alerts. The service runs nightly, calculating the usage. If a predefined threshold is reached, a text alert will be sent the next day during normal business hours.
We like the idea and I can see virtually every U.S. Cellular customer signing up for Overage Protection…