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Contact UsWhen it comes to customer satisfaction, Apple dominates and RIM struggles. The 2012 ACSI report was the first time Apple, RIM, HTC, and LG were included in the cell phone manufacturer satisfaction category, making for an interesting inaugural cellular satisfaction report. The 2012 report shows that Apple has amassed a staggering 83% customer satisfaction ranking, becoming the first cellular company to break the 80% mark. Apple was a full 8 percentage points ahead of Nokia, HTC, and LG, who shared the number 2 spot at a 75% rating. Motorola and Samsung … Read more
T-Mobile and HTC will start rolling out Android 4.0 Ice Cream Sandwich update for the Sensation 4G tomorrow, with users getting the new software over-the-air. However, as these sort of updates are known for their staged releases, don’t worry if your Sensation 4G doesn’t inform you it’s ready for download – once the new firmware is out, you’ll get it in the next couple of days or weeks. Aside from packing the latest version of Android, software version 3.32.531.14710RD also brings other changes and improvements, including new Sense UI (version … Read more
When Sprint decided to label WiMAX technology as “4G”, it wasn’t that long until the other operators followed suite and slapped the 4G moniker on their respective networks. Sascha Segan from PC Mag recently had a chance to speak to Chris Pearson, the President of 4G Americas, and he asked him just what the hell 4G actually means according to the organization who is responsible for defining the standards that make our mobile devices work in the first place. Pearson’s response: “At 4G Americas, our typical line is HSPA+ 21 … Read more
Since this didn’t came from official channels, we need to list it under our “rumors” section. However, the information comes from the highly informed TmoNews website, which is known as the premium source for everything T-Mobile. According to them, the Magenta carrier will launch BOGO (Buy One Get One Free) deals on Friday, May 18th. The offer will last until May 26th and include a number of Android smartphones such as the T-Mobile myTouch, T-Mobile myTouch Q, HTC Amaze 4G, Samsung Galaxy S II, Samsung Galaxy S Blaze 4G and … Read more
In a me-too move, RadioShack has announced that they too will be offering a $50 discount on the iPhone. Yesterday, RadioShack started selling the iPhone 4 (8GB) for $49, and the iPhone 4S for $149 (16GB), $249 (32GB), and $349 (64GB). The move comes after multiple smaller, regional retailers started selling Apple’s iPhones at these lower rates, and after Target announced they would be cutting $50 off the iPhone prices as well. The $50 price reduction ends June 30th, so you’ll want to act soon if you want to save a cool … Read more
Deutsche Telekom, who owns T-Mobile USA, doesn’t want to do business in America anymore, but they can’t take their company behind the barn and but a bullet in its head. They tried to offload T-Mobile USA to AT&T, but the government stepped in and told them that they’re clinically insane. According to Bloomberg, Deutsche Telekom’s newest plan is to have T-Mobile USA merge with MetroPCS. What most people tend to forget is that T-Mobile USA uses GSM technology while MetroPCS uses CDMA technology, so merging those two networks would be … Read more
RIM has officially taken the wraps off of the BlackBerry Curve 9220 and 9320 devices, rumored to be coming soon to the US and UK markets. The Curve 9320 features RIM’s socially-driven BlackBerry OS 7.1, the Curve’s customary 2.44″ 320 x 240 display, a 3.2 megapixel camera, 1,450mAh battery, FM Radio, microSD slot, and QWERTY keyboard. The Curve 9320 stands out from the rest by featuring a hard BBM button on the side of the device, granting Curve 9320 owners quick access to the popular messaging feature. The Curve 9220 … Read more
PCWorld went on a bit of an adventure recently to put AT&T, Sprint, T-Mobile and Verizon’s 3G and 4G networks to the test. They traveled to 13 cities across the United States — Atlanta, Boston, Chicago, Dallas, Denver, Las Vegas, Los Angeles, New Orleans, New York, San Francisco, San Jose, Seattle, and Washington, D.C. – and tested data speeds in a total of 127 different locations. The tests between the carriers are broken down into four categories: 3G download speed, 3G upload speed, 4G download speed, and 4G upload speed. The … Read more
It’s CTIA time folks and T-Mobile is using it to tell the world its HSPA+ 42 network is now reaching more than 220 million people in 229 markets across the U.S. of A. As of today, customers in Little Rock, Ark.; Hattiesburg, Miss.; Springfield, Mo. and Madison, Wis. can experience the fast speeds available on the Magenta carrier. Moreover, T-Mobile users in Fayetteville and Little Rock, Ark.; Lake Charles, La. and Springfield, Mo. can experience the faster speeds offered by our HSPA+ 42 network with devices such as the recently … Read more
Can you believe that it’s already time for the Spring CTIA show? CES and Mobile World Congress have already passed and now it’s time for the mobile world to focus on CTIA, which is generally a big time for U.S. carrier announcements. This year’s conference is taking place in New Orleans, so you know it’s going to be a good time. Normally, we have a lot of leaks and anticipation leading up to CTIA but this year’s relatively quiet. The Galaxy S III introduction means there will be one less … Read more
The FCC is getting serious about providing high-speed mobile broadband connections to rural areas. The agency has begun accepting bids to bring 3G and 4G services to parts of the country that have been ignored by major carriers, and is offering as much as $300 million to assist in the development costs of these networks. To provide a picture of the types of areas that would be impacted by such a move, the FCC has released a Phase 1 eligibility map that shows locations currently in the dark, which you … Read more