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AT&T and Alcatel-Lucent Fix Data Upload Problem

July 25, 2010 by Marc Flores - 3 Comments

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Do you remember when AT&T was accused of throttling upload data speeds in New York City almost the instant someone discovered attenuated HSUPA speeds? The controversy spread across the web like a wildfire, but AT&T was quick to point out that its equipment partner, Alcatel-Lucent, was having some issues that was causing the defect. Both the carrier and Alcatel-Lucent said they were working quickly to solve the problem, and it looks like the issues have finally been handled.

According to the following statement, things should be getting back in order:

AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.

It looks like AT&T is on the ball with this one and the “two percent” of its customers that have been suffering from the issue should see nothing but clear skies up ahead. If you’ve been affected by this issue, and you’re noticing improvement, feel free to share your experiences, data speeds and your location in our comments.

[Via: UneasySilence]

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