Bad news for Sprint Epic 4G owners clamoring for an official taste of Froyo. According to folks at Android Central, Sprint and Samsung have pulled the Android 2.2 upgrade from Samsung servers due to problems with data connectivity and the SD card. The update debuted earlier this week and has been in the wild only a few days before it was pulled. Yes, a hard reset fixes the problems, but an update should improve the performance of your handset, not force a hard reset. The two companies remind Epic 4G owners to backup their data as a hard reset wipes the handset. Rather than deal with more customer care calls about these issues, Sprint and Samsung decided to pull the update and released the following statement
There have been an increased number of calls into Care regarding issues with the Epic following the upgrade. As a result, the upgrade will not be pushed to more devices until a resolution for these issues is in place. The OTW update on the Samsung website will also be taken down.
Sprint and Samsung are actively working to correct these problems and release the update to all devices.
The issues being reported are related to data connectivity following the upgrade and SD card issues when attempting to access photos, music, etc. If you are experiencing these issues, a hard reset has been reported to resolve the problems. A hard reset will wipe out all the data on your device, so a backup should be done first.
So there you have it, like it or not, Epic 4G owners will have to wait a little longer for some official Froyo love, as if they have not waited long enough. The sting of this delay is no doubt exacerbated by the release of the Froyo update for Captivate owners who got their first look at the sweet Android OS today.
[Via Android Central]