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AT&T revamped its website to boost online sales, while making it easier and friendlier for the users at the same time. The updated website is certainly more appealing to the eyes, thanks to the “expressive use of photography” and vibrant colors.
Few of the features that are now available at www.att.com:
- Bundling – better control and more information throughout the ordering process (“Learn More” pop-up windows).
- Click-to-Chat. If you stall for more than two minutes during the ordering process, customer support representative will contact you automatically to assist/annoy you.
- Customer Reviews and Forums. Savvy buyers can read reviews posted by other customers, or seek advice from AT&T or other people about wireless services and devices through Forums.
- eRepair. Located at http://repair.att.com, the eRepair tool helps customers troubleshoot a problem or, if needed, schedule an appointment with an AT&T technician.
- eBilling. Convenient way to look up account information or pay bills online at anytime.
- AT&T Smart Limits. Parental control services allow parents to set limits on children’s phones, control content or block channels as needed.
And that’s about it. Again, I really like the new colors — somehow they remind me on Sony Ericsson’s website… Full release is available from here.
About The Author
Dusan Belic
Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.
