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Samsung recalls 160,000 Jitterbug phones

Categories: Devices, Samsung
By: , IntoMobile
Monday, June 1st, 2009 at 2:02 AM

Samsung Jitterbug

There’s a problem in the software of the Samsung Jitterbug phones (version BB14) — model numbers SPH-a110 and SPH-a120 — that made the Korean company recall about 160,000 units. The problem occurs when Jitterbug is in a no-service area and display shows “out of range, try again later” message, it fails to connect to emergency 911 service.

The phones affected are made in Korea, and were sold directly to consumers through targeted national advertisements and publications, electronics and drug stores nationwide, and on the Web at www.jitterbug.com from March 2008 through May 2009 for about $150.

At the moment, Samsung and Jitterbug are contacting consumers to schedule a free software upgrade. In case they haven’t been contacted, consumers can call Samsung toll-free at (866) 304-4980 between 7 a.m. and 9 p.m. CT Monday through Friday, and on Saturday between 9 a.m. and 6 p.m. CT.

[Via: consumeraffairs.com, cellular-news]

About The Author

Dusan Belic

Dusan has been using smartphones since their introduction and is now following the latest trends in the industry. The "convergence" is what he's most excited about, and writing about it is the next logical thing to do. He thinks that using a smartphone is what everyone who cares about their time should do. In addition to his interests in mobile phones, Dusan also loves to experiment with the latest web and mobile 2.0 services. The idea of accessing and managing your information from any device no matter where you are simply amazes him. Whether it's an online to-do list, note taking service or a video sharing social network, he's there to try it out. He admits though, he's still searching for the ultimate web-based organizational tool, which "sings" perfectly with the mobile PIM application. Dusan used to run SymbianWatch.com which later became part of IntoMobile. He lives in Serbia, South-East Europe, from where he edits the site on a daily basis.

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