Disqus
Yesterday a report went out that carriers were experiencing return rates on the BlackBerry Tour approaching 50% due to the trackball malfunctioning, but Verizon and Sprint have today both denied the figure; Verizon even went so far to say that the BlackBerry 9630 has a lower-than-average return rate. I’d really like to believe that those who have had troubles with the trackball are a vocal minority, but the sheer volume of corroborating complaints is really disconcerting. Hopefully this was a manufacturing defect earlier in the production run, and the issue has since been fixed, but if you happen to be shopping for a Tour, be sure to try out that trackball before leaving the store. For a closer look at the device, take a look at our hands-on review.
[via Electronista]
About The Author
Simon Sage
Simon Sage’s education largely surrounded writing, technology and online community, leading him to begin his blogging career at www.BlackBerryCool.com and to quickly discover a vibrant and active community surrounding BlackBerry and mobile technology. In exploring RIM’s platform, he has learned what enterprises are looking for in mobility as well as what makes the innocuous BlackBerry so appealing to them. Recently Simon’s been covering RIM’s gradual move into an already-crowded consumer market, and the impact of burgeoning challengers, such as the iPhone, as well as long-time leaders, like Nokia, on BlackBerry’s advancement. With plenty of content under his belt, Simon will be branching off a bit to see what other smartphone manufacturers are working on while still using BlackBerry as a barometer. At IntoMobile, you can count on his posts being even-handed, well-informed and thought-out.
