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A long, long time ago I was once told that if people in Japan ever experienced a dead zone, they would simply call their mobile operator, tell them what happened and where, and soon their problem would be fixed and an apology would be issued. Will AT&T do the same with their “Mark the Spot” iPhone application [iTunes link] remains to be seen, but it’s an awesome attempt to fix their problems, even if it’s just a publicity stunt.
Here is how “Mark the Spot” works: You turn the application on after you’ve experienced terrible service from AT&T, select the problem you’ve experienced, allow the GPS to get a fix of where the problem is, and then hit submit. Done. That data is then feed to AT&T and what they do with it is anyone’s guess. Here is hoping they actually improve the network. All operators should offer a similar application.
[Via: Gizmodo]
About The Author
Stefan Constantinescu
Stefan Constantinescu (@WhatTheBit on Twitter) has loved technology since as far back as he can remember. It started with computers, but in the past few years his passion has turned to mobile devices. As a mobile phone enthusiast who lives and breathes devices that connect to the internet, he knows he is not alone with this radical fascination of all things wireless. He is strongly opinionated and enjoys a good debate so leave comments in his posts and he’ll get back to you! Stefan began blogging as a hobby in the fall of 2006 and joined IntoMobile in the summer of 2007. Later he got a job at Nokia in March 2008, but as of June 2009 he has rejoined the IntoMobile team. He is currently based out of Helsinki, Finland.
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