T-Mobile Google has dropped the upgrade price of the Nexus One to $279, which is $100 cheaper than the previous price of $379. Google and T-Mobile have been hit with some harsh criticism from Nexus One customers upset over slow-to-respond customer service and unreliable T-Mobile 3G service leading up to T-Mobile’s not-so-coincidental decision to slash $100 of the price of a Nexus One for T-Mobile customers looking to upgrade their phones. Effective January 14, T-Mobile Google will charge upgrade eligible customers just $279 for a Nexus One. The company will also be issuing $100 refunds to any T-Mobile customer who upgraded to a Nexus One at the previous $379 price point.
If you paid $379 for your Nexus One, you’re 1) obviously an existing T-Mobile customer who upgraded to the Nexus One and 2) due for a $100 refund. Anyone who upgraded to a Nexus One prior to Jan. 14th will receive their $100 refund within 14 business days. The Nexus One is available for $579 unlocked or $179 with a new 2-year T-Mobile contract. Only existing T-Mobile customers who were eligible for an upgrade were given the $379 price.
As the commenter below pointed out, Google is dropping the price, not T-Mobile. Our bad.