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This is kind of interesting. I love it when carriers offer additional services to customers, especially when it comes to account management. Not only is it good for the customer, but the provider saves money in the long run too… Let the customer do all the work at his or her own convenience, and everyone wins!
To that end, Bell will apparently push out a new app tomorrow (Jan. 20th) called ‘Self Serve’. The app will be available for the BlackBerry Storm 9530, Tour 9630, and Palm Pre only, via App World and the App Catalog. When opened, ‘Self Serve’ gives customers the ability to check account balances, monitor usage (voice, data, text), and even register for pre-authorized credit card payments.
Groovy. Any Bell customers on the Storm, Tour or Pre looking forward to this? Or could you care less?
Note: I’m hoping Bell will extend the reach of this app to other devices (*cough* iPhone) in the near future. Surely they will?
About The Author
James Falconer
James was born and raised in Winnipeg, Canada. Almost 15 years ago he started out in the 'real world' as a web and graphic designer. Through the years he has finely tuned his skills in SEO, internet marketing, conversion strategy, and project management. To date, he runs his own successful consulting business where he advises companies all over the globe. A co-founder of www.crackberry.com, and sole proprietor of www.mactropolis.com, James in recent years has become very active in the tech blogosphere. Online community building and strategy is fast becoming one of his passions. Watch for James' no frills attitude, unique perspective and to-the-point comments here on IntoMobile!
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DENNIS TERNENT
