By: Ben Robinson, IntoMobile Monday, February 8th, 2010 at 4:47 PM
Orange has retained its position as the top mobile broadband provider in the UK, according to a survey by independent research company YouGov. Orange was ranked top for customer services and reliability, while customers also rated Orange’s mobile broadband service top in a further seven out of 15 categories, including ‘ease of use’ and ‘upload speeds’.
Orange offers a selection of mobile broadband and connected laptops in the UK, and in November 2009, made it even easier for customers to access content online by offering two new dongles, the Orange e1752 and the Option 515M, as well as two new laptops; the Asus 1005HGO and the embedded Compaq CQ61, both featuring the operating system Windows 7.
Asif Aziz, Director of Broadband and Home, Orange UK said: “Retaining our position as the top mobile broadband provider in the UK is a great accomplishment which we’re really proud of. This win is recognition of our strong focus on network quality and brilliant customer service and its our aim to build on these, as well as the products and services we offer, to ensure our customers continue to benefit from a high quality user experience.
Orange’s mobile broadband was also ranked number one in YouGov’s Dongle Tracker survey in October 2009.
If after reading that you feel like you need some mobile broadband fun, you can visit the Orange site here.
Ben is a 10+ year veteran of the Mobile industry – starting his career
when SMS was a still a relatively new concept for most people (!), he has
now consulted on everything from bleeding-edge Mobile content, to the
next-gen accessories you might view it on. As a result he has a broad and deep knowledge in numerous areas of Mobile – from network operators to device vendors, to infrastructure and middleware vendors (not to mention content delivery) – and has worked for companies in all of these areas!
He is based in the UK, a hotbed of activity for mobile, and recently
became a father for the second time – as oppose to in his younger years
when he was happy spend time tweaking all manner of mobile devices to
'nth' degree, he now looks for services and hardware that provide the most efficient, compact, and reliable improvements to his already manic life! It’s his opinion that Mobile solutions should be there to help to make
your life better – if a particular solution (be it service or device)
isn’t doing this, he believes you need to ask the very important question
of why you continue to use it...
His focus at IntoMobile is mainly on Mobile content, services, and
infrastructure, particularly as regards the UK market – and with the
occasional look at devices. Additionally, using his extensive experience
in the industry, he will provide commentary on the industry at large, with
regular (and hopefully thought-provoking) articles.