Samsung i7500 Galaxy will NOT get the Android 2.x firmware update

Sad news for the Samsung i75000 Galaxy owners – your device won’t get the Android 2.x update. According to the::unwired which got a chance to speak with few Samsung folks at the Mobile World Congress, the Korean giant will effectively abandon I7500 users. Actually, they may release the Android 1.6 Donut update, but that’s sooo unconfirmed at this stage.

It’s kinda stupid on Samsung’s behalf to treat its users, especially early adopters, like this. With more Android phones hitting the market, I doubt people will be willing to opt for those companies’ products which don’t include post-sales support.

Hopefully, Samsung is reading these lines and will do something about it…

[Via: the::unwired]

  • touzeen

    facing the same problem with the i8910…shame on u samsung shame!

    • hooo

      nice, last samsung 4 me. v1.5 android i7500 is little 2 unstable. sad sad sad.

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

      • Koursaros2004

        i have the same problems with samsung galaxy i7500,,,,,,,,,,last samsung phone for me if they don’t do anything about that

  • lyesmith

    I am still hopeful. However if Samsung does release 2.x on i7500, this will be the last Samsung device I bought. Also will not advice to anybody else. I am very disappointed in Samsung at this time.

  • Budge

    Hardly a surprise. It took them 3 months after launch to even show the Galaxy on their website! It certainly lost them plenty of customers where I work… we’ve opted to android as the OS of choice and no-one here will touch Samsung after this.

  • Peter

    Samsung needs to realize that consumers who choose an Android device expect ongoing updates, especially with a phone that has been so recently released. Instead of releasing SO many variations of models, Samsung needs to gain some focus on supporting the customers who have chosen Samsung. If this is how they treat Galaxy owners, this phone has become my first and last Samsung phone.

  • Ann Julie

    I hope they drop this idea and supports its customers. I understand that Samsung has got it’s own OS coming up soon which is BADA. I think this move will be good for company in long term only but what about Samsung i75000 Galaxy users ???? Samsung cannot leave them alone and should get the required update for this phone. After all new BADA powered phones will flood the market this year, so what is the point in not updating Samsung i75000 Galaxy for now.

    Many will believe that Samsung is not ready to help it’s competitor, I am also of this view.

  • Kazgor

    I8910 owner here and a first time Samsung user because of it. but no chance in hell will my replacement be another Samsung phone.

    And this post is no suprise.

  • User-X

    OK, I also thing that they are engaged 1000% on Bada past few months. But if Bada is the way, why not to give new Bada OS instead Android update then?

    The point is, machine is powerful enough (because Mustymod proofed so) but policy of Samsung is stupid.

    Majority of those users will never buy Samsung phone again.

    Smartphones buys smart users in general. They know what they want, and they know when someone is pulling their noses.

  • richard

    this is an outrage. The galaxy was spec’d as a ‘premium’ phone and Samsung’s have compounded their terrible communication on updates with this disaster of half confirmed lack of an update o the Galaxy.

    I think a class action suite is due from the consumers.

    R

  • sudheendra

    samsung needs to understand customer’s basic needs & requirements. such a big lunch & poor customer support.
    this phone needs lot of updates to use all the apps.
    ofcourse basic use like bluetooth, data trasfer etc.
    try to understand the probs we r facing , paying soomuch foe a phone & which relly don’t have basic requirment shame on samsung.

  • ptheofan

    Shouldn’t they at least be forced to fix the blue tooth file transfer bug? Isn’t it somewhere listed at the specifications of the products? I really really hope for some law suite company to take advantage of this unacceptable behaviour of Samsung and get big money, hopefully forcing them to fix the bugs, in other words, upgrade to Android 2.

    Besides that, I’m pretty sure that they are aware that the earlier adopters of new systems are usually people related to technology, and who are always asked by friends what products and what vendors to prefer. We should all strike at Samsung and sabotage their products.

  • Gustavo Feijó

    So, I’m one of those sad Galaxy owners.

    Can’t say about other countries, but, here in Brazil, we’re getting a real war whith Samsung.

    Our Galaxy I7500 is so bugged that I may say it’s as it has a zoo inside.

    Battery life is under 5-10 hours of use. And SamsungBrasil wont release any firmware update.

    I also hope other Samsung countries read these post, couse the brazilian one doesn’t even know what are we talking about.

    • hooo

      same shit in europe.

  • rockye

    I am also one of the unfortunate galaxy owners. I m really unhappy with the post sales service provided by samsung. I bought the first smartphone of my life and am greatly disappointed. Never ever will I buy a samsung product anymore. Atleast samsung should think of resolving the bluetooth issue. If no response comes in from samsung I have planned to move to htc.

  • asaladin

    My english is not good, but i will try say what i think. Galaxy is super smart phone,and if you try to search forums on internet you will findout how to make this phone work perfect. Ok for bluetooth that is big mistake.Just install TASKILLER and start the program and your battery will be live for about 2 and half day. Battery life of mine is 3 i half day. I turn off 3g because i dont need that all time. Try that.

    • Deep

      do u keep ur phone switched off and switched on 3rd day? No way to achieve 3 days battery life on samsung galaxy i7500, I've tried all task killer, task manager options even if u keep for phone untouched battery will drain out in 28 hrs (max)

  • Muthuselvan

    Is Samsung cant cope with Android on the releases then they shouldnt have release an android phone. Or they should stop selling the phone. If they continue to sell the same phone with the same old OS then in another year’s time Android’s OS will be atleast 10 versions (think about the functionalities and apps) away from 1.5 and this is like cheating the customer.

  • Lauri Kojo

    If necessary upgrades for galaxy i7500 will not be published this will sure be my first and last Samsung smartphone. It’s so easy. Yeah, it hurts because I thought that Samsung is the company that takes good care of their customers. I really am disapointed if I found to be so very wrong in this case.

  • LS

    It breaks my heart to note that Samsung is not considering an OS update to 2.x on i7500.. May better sense prevail on it.. its injustice to Android users who reposed their faith on Samsung’s Galaxy i7500

  • Jozbuk

    Last Samsung product in my house! I am assiduously spreading the word.

  • VICTIM_I7500

    THIS IS THE WORST COMPANY IN THE WHOLE WORLD. I SOLD ALL MY SAMSUNG FROM TV, BLU-RAY, HOME THEATER BECAUSE OF WHAT THEY TREATING US. THE ONLY THING LEFT IS MY SAMSUNG GALAXY I7500 ‘COZ NOBODY WANTS TO BUY IT AND THEY’VE SAID IT’S A BIG PIECE OF CRAP IN THE SMARTPHONE INDUSTRIES. HOW COME SAMSUNG CAN TIED UP WITH GIANT COMPANY LIKE SONY ERICSSON, HTC, BLACKBERRY ETC. SAMSUNG IS NOTHING IN CELLPHONE INDUSTRIES. MUCH BETTER TO CONCENTRATE IN MAKING AIR-CONDITIONER AND FRIDGE THAN IN ELECTRONICS. YOU RELEASE THIS GALAXY I7500 NOW YOU GUYS GONNA DUMP IT? AFTER YOU FOOL US AND GRAB OUR MONEY TO BUY THIS MAGNIFICENT CELLPHONE NOW YOU GUYS GONNA SAY UPDATE FOR I7500 IS CLOSED?? WHAT THE f***!!! HOW COME THAT YOU MAKE AN UPDATE FOR I5700 BUT NOT IN I7500? DO YOU STILL HAVE A CARE FOR YOUR CUSTOMERS? A LITTLE HEARD FROM YOU GUYS ABOUT PLANNING TO MAKE UPDATE FOR GALAXY I7500 MAKES US HAPPY BUT WHAT NOW? CRAZY KOREANS. I’LL RECOMMEND YOU GUYS TO PACK YOUR THINGS AND SHUTDOWN YOUR COMPANY IMMEDIATELY. YOUR THE WORST COUNTRY IN ASIA!!! TO ALL PEOPLE WHO IS A VICTIM OF SAMSUNG GALAXY I7500, BANNED THIS COMPANY AND TELL TO ALL PEOPLE YOU KNOW THAT STOP SUPPORTING THEIR PRODUCTS, WHATEVER PRODUCTS THEY HAVE!! I MISSED MY ANALOG CELLPHONE ANYWAY!! SAMSUNG COMPANY, YOUR DAYS ARE NUMBERED IF YOU STILL IGNORING US. LOVINGLY YOURS – ONE OF YOUR SCAM VICTIMS

  • Jayanth

    I trusted samsung even when the salesman who himself recommended me NOT to buy this phone(galaxy i7500). This is becoz, I’ve been using samsung products and even a samsung phone few years ago. But now?? I lost complete trust on you(samsung). I think you guys are trying to raise funds by selling such ‘obsolete’ phones for your new operating system. But trust me, Samsung.. u guys remember that the customers who buy phones with ur new BADA operating system will also be fooled by u. They won’t buy your phone in the first place. Coz by then, everyone would have realized ur potential of supporting ur customers. Samsung.. Down Down!! Few years ago, you were nowhere. Now when u get good customers, u ditch them. Shame on you.. Samsung is scrap metal henceforth..

  • Vishwanath

    No update!!! This was a shocking news when i came to know after purchasing the Galaxy around two months back… It was still worse when the Sales person, Customer Care and Srvc Centres are not in sync about this update … The Srvc centres insisted that there will be a definite update … When i asked them to give me in writing, the gave me DOA (Dead on Arrival) certificate and asked me to exchange with some other phone thru the vendor …Thank GOD, I exchanged the i7500 with HTC and am happy with the move ….But, samsung is soon going to loose the confidence in the touch phones, business phones and smart phones section as there are one or the other problems. I hope this company should be fined for cheating public.

  • explicit_pl

    I was fooled twice by Samsung… first – sgh-i600 with slow windows mobile, then now with i7500. this android version is a complete tragedy. It’s defenetly my last Samsung cellphone – switching to nokia as soon as possible.

    • nospam

      here's a hint, nokia is even worse. go for htc, motorola or sonyericsson. they'r the good ones. never let me down.

  • esi

    Samsung needs to understand customer’s basic needs & requirements.Never ever will I buy a samsung product anymore. If no response comes in from samsung I have planned to move to htc or Nokia.

  • shannon

    I am really annoyed with this company and I have trusted them for years but I have never come across a phone which is shit in my life. I will never purchase anyrhing from samsung again. And I hope anyone reading this will not get scammed from this company.

  • Matt Lawless

    I do not understand this from samsung or google’s point of view. First off if Samsung has the software they should release it to the people who bought their garbage products. If my Behold 2 does not get the android 2.1 update then I will go buy a new phone and it will not be a samsung, in fact they will never get another penny from me. EVER. If they won’t show consumer loyalty now they never will. I blame this on Google as well. When a service pack is available for windows Microsoft releases it, not Dell, HP, Gateway, ETC, ETC.

  • Jimbo

    Simple, don't buy Samsung. Buy Apple and anyone else who supports their products no matter how old they are.

  • Frank_von_creek

    I really hate that fact that Samsung isn't supporting 2.x on the i7500. I own it from the very start and i still haven't had an firmware update ever-since. I know i have to do it myself, but i really think it's complicated to update or am i just a noob?? =P
    With the iPhone you just connect the phone to a computer and click on update and your ready to go. How does it work with android?? I now still run 1.5 firmware of android. Do y'all suggest i need an update, and if so, how do i update??

  • Gabriele

    I will never buy any Samsung Phone! Never!!! Samsung is not a serious company…

  • god

    the galaxy portal is a pieace of shit anyway , why you all bitchin , yeh u been robbed , get over it , go buy iphone 4 or samsung wave

  • jesus

    buy a samsung wave instead 🙂

  • SHAH

    Sad for Samsung i7500 users who have lost their trust in samsung ! ! Thank god im using Samsung JET S8000 its far better than this android DUMP CRAP ! ! ! !

  • AD1720

    FCUK wave and FCUK SAMSUNG!!!!!!!!!!!!!!!!!

    • stuart

      the wave is a very nice phone its just the bada os on it is not even fully utilize its only uses half of its ram so the other half sits there doing nothing once samsung can activate this sitting ram then you will have a phone that could do almost anything,as for bada its still in early stages of course there gonna be some bugs but its a learning curve for them so it would make sense to dopt this in the galaxy for more people out there to try there os

  • yang

    Guys,
    this is my second time i got caught in samsung shits. first time was a TV that was as freeky shit. was 10-15 years ago. now this time galaxy i7500 , though about samsung improved their technology. but it was a dream only. i learnt one thing, ttha they never improve technology. also never consider coustomer difficulties. this will be endof my samsung. never ever never buy this shits…..again. but don not forget ,samsung is the shit of the shit…

  • Chris

    Wow …i am glad to have met Android but not Samsung…my Galaxy will not put me off GOOGLE… i will swap to HTC asaca…as soon as cash available…shame on them at Samsung for selling us a premium phone with a PC Suite that doesnt sync or work…after 9months triede to download new PC Suite only to confirm that no firmware upgrade avail. Emigrating to TAIWAN… HTC Desire does what it says on the box !!!

  • Umesh Menon

    i liked the android. but a phone without features as simple and obvious as Bluetooth file transfer is an insult to own. i expected it to come to the phone when the 2.x release gets ported to my phone, but now i realize those expectations were futile. this has made me abandon Samsung for good. i will most probably move onto HTC. they seem to be providing after-sales support even to their oldest phones like the hero. i thought about the new Samsung galaxy s but don’t want to take the risk of getting trapped with an outdated OS, in the long run.

  • 2 A Night Crawler

    I made the mistake of buying this next to useless piece of junk i7500 Galaxy when it first came out in Canada.
    The phone is unstable, does strange things, has a short battery life, and is not even very good as a phone.
    Never mind all the apps that you can not get because the phones OS is left in the dinosaur age.

    I should have known as I also own a monitor that samsung abandoned and won’t work correctly with win7.

    Never buy another samsung product, never recommend them to anyone and actively campaign to warn people of this companies complete lack of customer care.

    Change their name to damsung and yo’ve got it.

  • Raju Jangid

    Bloody samsung company. all bashterds.. we have purchsed this phone, not for free..

  • donna

    I have this phone and am on a contract, when I bought my phone I did not want an iphone or a blackberry so I did some research and thought that this phone would be the best for me and it was the top of the line when I bought it… but now I’m regretting buying it now because I thought that there would be updates for it, but there are not. I will never buy a samsung phone or an android phone ever again:) I’m going with the iphone and will encourage all my friends and family to stay away from samsung or android 🙂 People don’t waste your money on this phone!!

  • World_of_md

    Very good … by doing this samsung lost its one of the grat fan …. yeah thats meee …. I am gonna inspire all the people who I know …. not to purchase samsung anymore

  • World_of_md

    Very good … by doing this samsung lost its one of the grat fan …. yeah thats meee …. I am gonna inspire all the people who I know …. not to purchase samsung anymore

Back to top ▴