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Say goodbye to GOOG-411, say hello to free alternatives

Categories: Mobile Portals,
By: , IntoMobile
Friday, November 12th, 2010 at 2:24 PM

goog-411

As announced in October, Google shuttered its GOOG-411 service today. The free, voice-driven, directory assistance service emerged from Google Labs back in April 2007. Customers on a mobile phone could call 1-800-GOOG-411 and use their voice to easily find addresses, phone numbers, and more courtesy of Google.

Over the years, Google used this voice-based directory assistance service to refine its current voice search technology which is now present on its Android handsets. Google has integrated a nice voice-to-text feature that supplements the keyboard on its Android handset. It also recently introduced a Voice Search and actions application that lets you search and perform other voice-controlled actions on your Android phone.

With the loss of GOOG-411, several alternatives are already in place to fill that void. One of the oldest 411 services is FREE411 which has been around for five years. FREE411 works like Google’s 411 service and lets customers call into their directory assistance service via toll-free number (1-800-FREE411). The service is quite popular; it serves up over 1oo million requests each month and is the power behind Sprint’s Boost Mobile and WalMart’s StraightTalk directory assistance services. Of course, there is also Bing-411, Microsoft’s Tellme-based competitor to GOOG-411, that still rocks on.

[Via Google]

About The Author

Kelly Hodgkins

Kelly spent the last four years covering mobile technology at places like BGR, Gizmodo and The Unofficial Apple Weblog. Before writing, she spent a few years working with and teaching others how to use Adobe Flash and Macromedia Director. Even earlier than that, she spent several years as a Ph.D student in Microbiology. When she's not writing, she can be found fishing the lakes and hiking the mountains of Western Maine with her husband and tribe of children. You can follow her on Twitter @kellyhodgkins.

  • Chuck Norris

    BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
    I cant believe that this is happening the world is going too end

  • Chuck Norris

    BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
    I cant believe that this is happening the world is going too end

  • Chuck Norris

    BOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!
    I cant believe that this is happening the world is going too end

  • Rich Gaffney II

    I have free 411 but I’m quite unhappy with goog 411 shutting down. It was a very nice service that would do many things.

  • Michael Harvey

    I recently heard of Justdial, a 24×7 operator-assisted toll-free concierge service. I dialed 1800-500-0000 to try the service, and was amazed when a human voice answered my query within 60 seconds. Justdial really delivered what they promised.

  • Kyescorts

    Well I have just been recieving voicemails about google 411. If it is shutting down then why am I recieving these calls? WHAT UP!

  • Kyescorts

    Well I have just been recieving voicemails about google 411. If it is shutting down then why am I recieving these calls? WHAT UP!