Struggling BlackBerry handset maker RIM suffered another blow when the US Immigration and Customs Enforcement (ICE) agency said it would end its contract with the Canadian company. ICE officials plan to replace 17,000 BlackBerry handsets with iPhones in a deal that is worth as much as $2.1 million.
The agency used RIM’s handsets for eight years, but now views them as outdated. “The RIM technology, however, can no longer meet the mobile technology needs of the agency,” writes ICE in a 10-page report that explains the agency’s decision. The agency cites RIM’s declining position in the mobile industry as one reason why it decided to choose a different mobile platform.