An anonymous source at Bell’s head office has leaked out some strange billing information. Seems as though their new e-bill system accidentally overcharged around 100,000 clients in Ontario and Quebec. How much did it overcharge? Oh, just a cool $500… Nothing big, you know… whatever 😛
From an internal notice sent around at Bell:
“As a result of a system error with the launch of the new e-bill, a message was sent in error to 100,000 One Bill eBill clients in Ontario and Quebec. The error message states that the client has an account balance owing of $500. This is an error message and does not impact the clients actual balance owing. Impacted clients have been sent an e-mail notifying them of the error and have been provided with the correct balance”
Hopefully all of those affected have already received the email explaining the situation. I’m sure there was much freaking out going on for those customers. I have to say I do sympathize with them, as a few months ago I received an $1,200 bill from Rogers in error. Needless to say I was just a tad P-O’d.
[Via: MobileSyrup]