We love getting feedback from our readers - we'd love to hear what you liked or disliked, what you'd like to see in the future, or simply what you think of IntoMobile. No suggestion or critique is too small or overlooked.Contact Us
The Samsung Galaxy Note for AT&T is a big phone in all senses: Samsung devoted Super Bowl ad time to it and the 5.3-inch display makes it the largest phone most people have ever seen. In this review we’ll see if the Samsung Galaxy Note on AT&T has struck upon a new hybrid phone, tablet (phablet) that will resonate with millions or if it is too big for its own good.
There's no way around it: the Galaxy Note is a big phone. The 5.3-inch display means that the latest Galaxy handset dwarfs pretty much every other smartphone out there. How big is it? Well, in order to give you some perspective, we stacked it up against various smartphones and tablets. The Note is definitely a large phone and I couldn't help but be a bit overwhelmed when I first saw it. Luckily, this is packed full of power, so it has the horsepower to back up its large footprint.
Beyond the extra-large screen, the Galaxy Note is essentially a beefed up Galaxy S II and that's ok with us, as we loved that smartphone. You can't ignore that screen though, as I found that the size actually got in the way a few times.
When I first saw the Galaxy Note, I wondered, "Why is the screen so large?" I've received many responses like "because it's 5.3-inches" or "What did you expect from a 5.3-inch screen" but I guess the real question is: Is there an advantage to having such a large screen or is Samsung just experimenting with form factor at the expense of experience? Sadly, I tend to think it's the latter.
Don't get me wrong, I'm pretty darn impressed that Samsung was able to make a smartphone with a 5.3-inch display with a 1280 x 800 resolution that is so slim and stylish, and I know that Samsung is trying to push the boundaries of what is a smartphone and tablet. Unfortunately, by trying to be this crossover device, I believe the Galaxy Note doesn't deliver on its promise of being a great smartphone or a great tablet. Instead, it's average in both categories.
The look and feel of the large Galaxy Note is going to be an extremely polarizing design because I know many of you are going to dig the big screen but others may think it's too large to be a comfortable phone. I fall into the second camp. The screen is nice but it makes the device a little unwieldy and very difficult to operate with one hand. While this may not seem like a big deal, it can be bothersome when you're trying to pull out your phone quickly to check on something and then put it back.
Forget about holding this up to your ear when making calls too because it just looks weird and it's not comfortable. If you have shallow pockets, it's not going to fit in there. I pulled it out on the bus the other day to check some stuff while I was commuting and people were gawking at it - also be prepared for many more people around you to be able to see what you're looking at. Overall, I'm just not in love with how the size makes it difficult to operate as a "normal" smartphone.
I handed the Note to a friend of mine and he said it was very cool but asked if you had to sign up for a data plan with this tablet. When told that this is a phone, he immediately laughed. Yes, it's anecdotal but most of the data suggests that tablets are mostly used in homes and most people want a little more screen size.
To be fair, this may be a large and big device but it's quite thin and Samsung did a great job with making it look and feel somewhat sleek. The display is quite gorgeous and I'm amazed at the sheer industrial design cojones to be able to make a screen this size with that resolution. Holding the device in landscape mode also makes for a great video viewing experience and including the S Pen holder doesn't detract from the design at all.
I believe that some demographics are going to love the Galaxy Note. I could easily see some older folks loving the screen size for readability, artistic folks digging the S Pen and hardcore Android fans who want bigger and better everything but I'm just not blown away by this. I came into this review with an open mind but ultimately could not dig the Galaxy Note.
In some ways, I'm reminded of the Droid Razr because I was also blown away by the innovation of the industrial design but felt like it was design over substance. I think the Samsung Galaxy Note's form factor detracts from a comfortable overall smartphone experience. It's not that you can't get used to the size but I never felt like it was worth the hassle to.
Just because I'm not a huge fan of the design doesn't mean I can't appreciate what Samsung has done with the Note. This large handset looks and feels like a premium device and we'd expect nothing less from Samsung at this point.
The massive screen takes up the bulk of the face and it's quite a site to behold. It's crisp, beautiful, responsive and there's just so much of it. You also have capacitive Android buttons underneath it and a front-facing camera on top. The display is almost edge-to-edge but there's a slight bit of border on each side.
There's a nice, dark grey trimming around the device and the right spine features the power/unlock button. The top has a standard headphone jack and the left spine has a one-piece volume rocker. The bottom has the microUSB port and the spot for the S Pen, which fits in perfectly and looks pretty nice. The back plastic cover has some nice texture to it and I like how the "GALAXY Note" branding pops out. The 8-megapixel camera with flash are in the middle of the back cover and this looks nice even if it can makes things a little awkward when taking pictures (more on that later).
So, if you like the size and design of the Galaxy Note, you'll be happy to know that it's built with high-quality materials. Those who suggest that smartphones can only be high-quality if they're made of metal are wrong.
The Samsung Galaxy Note on AT&T differs a little bit from the international version in that it packs a 1.5 GHz dual-core processor and sports AT&T 4G LTE but it remains a powerhouse. Look for all the usual goodies you'd expect in a high-end smartphone (WiFi, GPS, Bluetooth, etc.). You'd think that the beefy processor would ensure a silky-smooth experience but I noticed a few troublesome hiccups here and there. We'll talk about how great the 4G LTE support is in a bit.
The Galaxy Note performs well for the most part but even with the 1.5 GHz processor, I noticed some lag while using the device. I'm not sure if it's the software, processor or even the size of the screen but some of it is just not as quick and precise as you would like.
The Samsung Galaxy Note on AT&T uses the Android 2.3.6 Gingerbread operating system with the TouchWiz UI and there are some software tweaks for the S Pen, which we'll cover in a separate section below. As I've mentioned many times before, Android is a highly-capable platform for making calls and texts, browsing the web and adding new applications to improve your experience. I still think iOS is a bit more polished in its presentation but Android is every bit as powerful and it offers much more flexibility and customization than iOS or Windows Phone Mango.
As for the TouchWiz UI, it should be familiar for those who have ever seen nearly any other device in the Galaxy lineup - except for the Galaxy Nexus, of course. I like the way TouchWiz presents Android because I think it's a visually-attractive layer that looks and feels nice. Some of you may think TouchWiz looks too much like iOS (I know Apple does) but I'm a fan of it and some of the little touches. For example, being able to pull down the notification bar and having your quick-toggle options for the WiFi, Bluetooth and GPS is something that's very convenient and really adds to the experience.
You can also look forward to some preloaded apps on this like Amazon Kindle, some AT&T software like the QR scanner and the Family Map, Polaris Office, Samsung's Media Hub and the Samsung Apps app which features some curated programs specifically for the Note. It's still not as easy to delete apps as it should be (give me the option in the app tray please) but most of the preloaded software is fine and you can always download more apps from the Android Market, which is always getting better.
One of the intriguing features of the Samsung Galaxy Note is that it comes with a digitizer called the S Pen and this aims to give you more control over how you interact with your device. While Apple has said that if you need a stylus, you've blown it, there is a cottage industry of styli out there because many people find this interaction method attractive. I am not one of those people. Like with the stylus on the HTC Flyer, I don't find much value in the S Pen but that doesn't mean that you won't.
The S Pen fits precisely in the bottom of the Note and even if you never use it, it doesn't detract from the design. The S Pen isn't just a capacitive stylus, as the Note can register up to 240 different levels of pressure, so you can have a much more granular experience. There's a button on the S Pen that you have to hold to interact with the screen and there's even an accessory which you can put the S Pen in which makes it look and feel like larger pen.
You can use the S Pen to interact with nearly any part of the Note but you're still going to have to use your fingers to hit the capacitive Android buttons below the screen. Luckily, there are a few gestures you can do to replicate the Home, Back and Menu experiences. Of course, that's probably not why you'd use the S Pen, so Samsung baked in a few quick ways to help you jump into S Pen-friendly software.
If you hold down the S Pen button and double tap on the screen, it will immediately pull up the S Memo software for you to jot down some notes. I found it's kind of tough to write naturally as you would with a pen, as you kind of have to exaggerate your motions to get legible text. I have chicken scratch handwriting as it is, so maybe I'm not the best one to judge that. You can also do a quick screenshot by holding the S Pen button and holding the tip on the screen. From there, you can annotate the page you just took a picture of or crop images from it, and then you can save it or share it through e-mail or other avenues.
You can also do a lot more with the S Pen including drawing pictures, setting up Power Points and we expect that developers will take a look at the S Pen SDK and do some interesting things. There's a preloaded game called Crayon Physics and it's a cool game where you get to draw items to interact with the game and I could easily see something like Scribblenauts eventually landing on the Note.
Why isn't this for me? I have no real interest in drawing or doodling, would rather have my notes typed out and believe that my finger can handle the annotation or cropping aspect well enough. We know that Samsung will likely bring the S Pen to other tablets, so there's definitely a draw to it but I just don't see it. Check out the video below to see the S Pen in action and you can decide for yourself.
If you're on a properly optimized site for mobile (like ours or ESPN), the text looks great and is easily legible but some sites are optimized for a smaller screen and don't intelligently adapt to something like the Note. This can lead to text that is actually quite small and zooming in manually zooming doesn't fix it because the text won't properly format to the screen. This doesn't happen often but it happened enough times where I noticed it.
Other than that, it's a really nice browsing experience and having the blazing-fast AT&T 4G LTE really helps.
This is where the Galaxy Note really shines, as that large, beautiful screen makes watching movies and TV shows a blast. While iOS users may have a little easier multimedia store with iTunes, the Galaxy Note has multiple ways to get great content on it. Whether you're renting movies from the Samsung Media Hub, renting from the Android Market or just streaming from Netflix, you can get nearly anything you want on the Note and it looks great thanks to that large display. I'm not a huge fan of watching videos on my devices unless that's the only time I have access to it but the Note's size makes viewing videos an excellent experience.
Music is a similar story, as Android has a ton of third-party options for getting your tunes on the go. You can use Google Music, Pandora, Slacker Radio, Spotify, Stitcher and others to satisfy nearly all of your audible needs and the Note's external speaker is pretty good, even if it lacks some bass. The headphone jack is on top (the right place, in my opinion) so you can just plug in some quality headphones and you'll be good to go.
The Galaxy Note has an 8-megapizel camera with a flash and it's a solid way to capture pictures but it's not close to being the best on the market (or even the best Samsung has done) and the large screen can make taking pictures awkward.
Samsung's software is pretty nice for taking photos, as it's clear how you can change the settings and the Note gives you a plethora of shooting options. Unfortunately, speeding up the shot-to-shot time isn't one of them. After every picture, there's an animation which "drops" the picture into a gallery on the bottom right but this takes far too long to do and if you're trying to shoot rapidly with the standard settings, you'll likely miss something.
The sheer size of the Note also makes it awkward to hold when you're taking pictures. In landscape mode, it's relatively easy to snap quick pictures with one hand but holding the device in landscape mode is weird. If you hold it with two hands and have the volume rocker (also the zoom buttons) on top, it's easy to tap the power/unlock button or get your fingers in the way of the camera. Much like it's weird to see people taking photos with an iPad, it's kind of uncomfortable to take pictures with the Note.
The results are pretty good though, as you can see below that there's a nice sharpness to pictures and the color reproduction is above average. The tap-to-focus feature actually makes a difference too, and it is kind of fun to check out pictures on the massive screen.
Calls on the Samsung Galaxy Note sounded great in the San Francisco Bay Area. I was on a conference call with this device and asked others how I sounded and they said they thought I was on a landline phone. You can't get much better than that. The speaker phone is also pretty good.
This handset is capable of using the AT&T 4G LTE network and I found it to be crazy fast. I averaged over 12 Mbps on the down stream and hit over 30 Mbps a few times. Sure, the network isn't very crowded right now and I'm sure it will slow down a bit once more users get 4G LTE handsets but for now, the Galaxy Note on AT&T gets one of the fastest data connections I've seen.
That 4G LTE and giant screen come with a price though, as the battery life is just okay. You can get through a work day with the Galaxy Note with light usage but if you're going to do anything more (particularly location-based stuff or streaming), look for the Note to die relatively quickly. The default options do everything they can to save battery life (30 second screen shutdown) but you do have to be pretty diligent. I did find it to charge pretty quickly, though.
I understand that reasonable people can differ and I'm sure the Galaxy Note's large beautiful screen, blazing fast 4G LTE support and S Pen will be appealing for many of you out there but I just don't see it. The screen is too large to be used comfortably in most cases, and I find very little value with the S Pen.
I think the Galaxy Note will wind up a highly-loved oddity.
The Samsung Galaxy Note for AT&T will be available Feb. 19 for about $300 on a new, two-year eligible contract