Allstate has launched its mobile application for the iPhone and BlackBerry users, allowing folks to do some of the things from their mobile phone, without actually having to visit an Allstate office or call Allstate representative.
For instance, Allstate customers can access policy information, including policy numbers, coverage dates and agent contact information. Moreover, there’s an option to pay your bill from within the app — actually there are few account management options. You can also start a claim from the app and locate an Allstate agent.
Finally, there’s the Accident toolkit, which we hope you’ll never need to use, but which allows you to easily capture relevant information after an accident.
And that’s not all, the company plans to further enhance its apps later this summer and early fall. There’s a dedicated page on their website talking about it.
Overall, I like Allstate’s approach not to launch an iPhone app, only. In that sense, I would expect that more and companies embrace this multi-platform approach to reach more smartphone users…