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Apple at the top, RIM at the bottom of customer satisfaction survey
When it comes to customer satisfaction, Apple dominates and RIM struggles. The 2012 ACSI report was the first time Apple, RIM, HTC, and LG were included in the cell phone manufacturer satisfaction category, making for an interesting inaugural cellular satisfaction report. The 2012 report shows that Apple has amassed a staggering 83% customer satisfaction ranking, becoming the first cellular company to break the 80% mark. Apple was a full 8 percentage points ahead of Nokia, HTC, and LG, who shared the number 2 spot at a 75% rating. Motorola and Samsung … Read more
Anthony Domanico
Deutsche Telekom wants T-Mobile USA to merge with MetroPCS
Deutsche Telekom, who owns T-Mobile USA, doesn’t want to do business in America anymore, but they can’t take their company behind the barn and but a bullet in its head. They tried to offload T-Mobile USA to AT&T, but the government stepped in and told them that they’re clinically insane. According to Bloomberg, Deutsche Telekom’s newest plan is to have T-Mobile USA merge with MetroPCS. What most people tend to forget is that T-Mobile USA uses GSM technology while MetroPCS uses CDMA technology, so merging those two networks would be … Read more
Stefan Constantinescu
FCC gives carriers $300 million to roll out 3G and 4G in rural areas
The FCC is getting serious about providing high-speed mobile broadband connections to rural areas. The agency has begun accepting bids to bring 3G and 4G services to parts of the country that have been ignored by major carriers, and is offering as much as $300 million to assist in the development costs of these networks. To provide a picture of the types of areas that would be impacted by such a move, the FCC has released a Phase 1 eligibility map that shows locations currently in the dark, which you … Read more
Anthony Domanico
Huawei M660: Budget Android smartphone with a portrait QWERTY keyboard
The BlackBerry form factor, better known as portrait QWERTY, doesn’t get a lot of love these days from handset vendors. Nearly every major device that’s been announced during the past half decade has just a giant slab of glass. What are people who want to use their thumbs going to do? Enter the Huawei M660. Discovered by the folks at Unwired View, this smartphone runs Android 2.3 Gingerbread, has a 3.2 inch screen, a keyboard that looks like it stolen from Canada, and … that’s about it. Supposedly it’ll launch … Read more
Stefan Constantinescu
MetroPCS ends quarter with 9.5 million subscribers
While AT&T, Sprint, T-Mobile and Verizon get most of the attention, MetroPCS has quietly carved out a sizable share of the market with its no contract approach. The company added 132,000 subscribers for its first quarter and it now has roughly 9.5 million subscribers. MetroPCS reported revenues of $1.2 billion for the first quarter and the average revenue per user rose to $40.56. Because it offers no-contract service, its churn rate (how often users leave for other providers) is higher than the big four but its 3.1 percent churn rate … Read more
Marin Perez
MetroPCS unveils Huawei M835 Sanctioned by tokidoki
SA Studios Global and MetroPCS unveiled the Huawei M835 Sanctioned by tokidoki, a special-edition Android handset designed by the Japanese-inspired cult apparel and accessory brand tokidoki. In recent years, tokidoki’s cult status has fueled high-profile collaborations with Karl Lagerfeld, New Era, Hello Kitty, Levi’s, Smashbox cosmetics, Xbox, Skullcandy and others. So it’s no surprise that art collectors (and now mobile operators) around the world are jumping on this “ultimate collaboration.” Unfortunately though, tokidoki branding doesn’t make the Huawei M835 any better. It’s still an entry-level Android smartphone with specs that … Read more
Dusan Belic
MetroPCS stars selling the LG Optimus M+ for $129
If you’ve been looking to grab yourself an affordable Android smartphone and live in the MetroPCS coverage area, you may want to consider the newly unveiled LG Optimus M+. The successor to the Optimus M, which is the carrier’s version of the Optimus One model, comes with a 3.5-inch HVGA screen, 5-megapixel rear-facing camera, 800MHz processor, 3G and Wi-Fi connectivity, GPS, Bluetooth 3.0 and a microSD memory card slot. Moreover, it runs Android 2.3 Gingerbread and it’s unlikely it will ever get an Ice Cream Sandwich update. Finally the price … Read more
Dusan Belic
Analyst: smaller carriers to grab 19 percent of smartphone sales by 2016
Are smaller carriers on the rise? One analyst seems to think so. Iain Gillott is the president and founder of iGR, a mobile industry consultancy group, and a study from his firm suggests that smaller carriers will make key gains in the mobile industry over the next few years. Regional carriers such as U.S. Cellular, MetroPCS, Leap Wireless, nTelos, and others currently represent less than 10% of U.S. smartphone sales. According to Gillott, as consumer demand for smartphones increases, the number of smartphone owners on these smaller second-tier networks will … Read more
Anthony Domanico
MetroPCS raises unlimited data plan to $70, throttles cheaper plans
MetroPCS has put into effect a price hike on its top-tier data plan. A plan that once costed $60 per month to receive unlimited calling, texting, data including 4G LTE, email and either MetroStudio on-demand video or Rhapsody now costs $70 but it throws both the MetroStudio and Rhapsody music. Considering all you get, it’s still a pretty good value. In related news, MetroPCS has began throttling the cheaper 4G LTE plans. The $60 per month plan which includes all of the above minus MetroStudio on-demand video supports 4G LTE speeds … Read more
George Tinari
LG Optimus M+ heading to MetroPCS
MetroPCS is looking to replace the LG Optimus M with an updated model – Optimus M+ (MS695). As you can imagine from its name, this is an “upgrade product” that pretty much fits in the same category (low-to-mid end), with specs updated for today’s user needs. In that sense, the Optimus M+ comes with a better camera (5 vs 3.2 megapixel one) with flash, bigger screen (3.5 vs 3.2 inches), Bluetooth 3.0 + EDR (vs 2.x), while Android 2.3 Gingerbread is running the show. In other words, it’s an entry-level … Read more
Dusan Belic
MetroPCS launches ZTE Score M Android smartphone
ZTE is launching its first ZTE Android smartphone – ZTE Score M. The entry-level device won’t impress the geeks in us, but it’s a neat choice for folks buying their first smartphone. Specs wise, it comes with a 3.5-inch HVGA touchscreen, 600MHz processor, 3.2-megapixel camera on the back, EV-DO Rev. A and Wi-Fi connectivity, Bluetooth 2.1, 1500mAh battery, 4GB of internal memory, microSD card slot, while Android 2.3 Gingerbread is running the show. Size wise, it measures 4.41×2.44×0.54 inches and has a weight of 4.8 oz. Finally, the price – … Read more