When it comes to customer satisfaction, Apple dominates and RIM struggles. The 2012 ACSI report was the first time Apple, RIM, HTC, and LG were included in the cell phone manufacturer satisfaction category, making for an interesting inaugural cellular satisfaction report. The 2012 report shows that Apple has amassed a staggering 83% customer satisfaction ranking, becoming…
RIM announces the BlackBerry Curve 9220, 9320
RIM has officially taken the wraps off of the BlackBerry Curve 9220 and 9320 devices, rumored to be coming soon to the US and UK markets. The Curve 9320 features RIM’s socially-driven BlackBerry OS 7.1, the Curve’s customary 2.44″ 320 x 240 display, a 3.2 megapixel camera, 1,450mAh battery, FM Radio, microSD slot, and QWERTY…
RIM patents angled keyboard for quicker, more accurate typing
RIM has just been granted a patent filed in 2009 that is sure to make “V for Vendetta” fans squeal with delight. RIM’s patent is for an angled keyboard that features trapezoidal keys as opposed to the customary squarish shape featured on most of RIM’s smartphones. The new keyboard layout would give users a higher…
RIM hires new chief operating officer, new marketing officer
Research in Motion (RIM) just announced two new hires to its executive leadership team, employing Kristian Tear as COO and Frank Boulben as CMO. This move is apart of new RIM boss Thorsten Heins’ massive restructuring of the company to get rid of some of the “fat on the hip,” as he called it. These…
RIM: Scalado powers BlackBerry 10’s camera timeline features
When RIM showed off the camera enhancements built into BlackBerry 10, many in the tech community were impressed. After all, the technology takes successive photos, and allows you to pick parts of the image from each photo and merge it into one finished product, which can come in quite handy if one of the people…
RIM CEO talks about BlackBerry 10, challenges
We’re still at the BlackBerry World 2012 conference and CEO Thorsten Heins addressed the media about the company’s need for a “laser focus.” While we covered the main beats of his nearly 45-minute long talk with the media, we were also live-tweeting the event. If you missed it, we’ve pulled in some of the more…
RIM CEO: We need ‘laser focus’
Fresh off the first showing of BlackBerry 10, Research In Motion CEO Thorsten Heins outlined his vision for the company moving forward. After holding the top spot for about three months, Heins said the company needed “laser focus” in order to be successful. During RIM’s last earnings call, there were some rumors that it would…
Nokia taking HTC, RIM, and Viewsonic to court for patent infringement
Nokia has just announced via a press release that it is taking multiple legal actions to protect patents it feels are violated by HTC, RIM, and Viewsonic. In the US, the Finnish handset maker has filed a complaint to the US International Trade Commission (ITC) against HTC, as well as patent infringement lawsuits against HTC…
BlackBerry 10: What you’re saying
We got our first look at the BlackBerry 10 platform at BlackBerry World this morning and we’re torn on it mainly because we can’t really use it fully. We got a taste of what’s to come but it’s too early to judge it now. Still, that doesn’t mean people aren’t entitled to their opinions, so…
Will BlackBerry 10 save RIM?
Research In Motion just showed off its next-generation operating system and BlackBerry 10 could be quite nice on a phone. The intuitive user interface, excellent mobile keyboard and interesting camera software may finally bring BlackBerry users into the modern smartphone age. I fear it may be too late to reverse RIM’s slide, though. “We’re taking…